Regional Maintenance Manager - Greystar Owned Assets
City Office Memphis, Memphis, TN
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The Regional Maintenance Manager (RMM) is responsible for mentoring and training on-site service team members aswell as ensuring compliance to company policies for maintenance. Additionally, the RMM will meet with and present various recommendations to owners and senior leadership, assist in developing scopes of work, managing vendor (supplier) relations, and analyzing properties with respect to capital needs, budgeting and maintenance.
JOB DESCRIPTION
This is a fully remote position based anywhere in the United States and requires up to 75% travel.
This position supports a portfolio in the Southern Atlantic states.
Conducts annual maintenance inspections to company standards as necessary, completing the process by ensuring that all steps of the inspection for himself and the District Maintenance Manager (DMM), where applicable, are complete and reported to leadership.
• Track the annual Elevated Surface Inspection conducted by the site teams, completing the process by ensuring that all steps of the inspection are complete and reported to leadership.
• Lead on-site maintenance staff in the diagnosis of problems and repairs related to HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structure, and appliances. Schedule preventive and floating maintenance, if applicable.
• Schedule and conduct training workshops and classes, including tracking the registration process through final close-out of all classes in the current Learning Management System (LMS). Assign and work with DMM, where applicable, to conduct and track classes.
• Assist the Regional Property Manager (RPM) with the annual budget process providing subject matter expertise for maintenance-related items.
• Evaluate suppliers and their services on an annual basis based on quality, customer service and pricing
. • Assist in the interview process for Service Supervisors to help assess the candidate's technical qualifications and cultural fit within the organization's maintenance team. Provide a post-interview written report on the Candidate's qualification for the position to the hiring manager.
• Supports community and the RPM with associate training, coaching and discipline.
• Perform other tasks as directed.
Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s)
. • Identifies areas for improvement and offers suggestions to improve efficiency and productivity
. • Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.
Additional Job Details
The Regional Maintenance Manager (RMM) is responsible for mentoring and training on-site service team members throughout the Southeast region, as well as ensuring compliance with company policies for maintenance. Additionally, the RMM will support regional due diligence initiatives including acquisitions, new fee-managed student contracts, and support the stabilization of new assets. This includes reviews of work order logs and assisting with acquisition walks within the region.
Ideal candidates will be proficient in Greystar technology tools and able to train onsite team members in the use of products including Leonardo247 and the Entrata Facilities Mobile App.
The salary range for this position is $85,000 to $95,000.
Additional Compensation:
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
CLOSING DATE
February 28, 2025 ApplyJob Profile
Fully remote Fully remote position
Benefits/PerksAnnual bonus program Birthday off Dental Fully remote Housing discount Life Insurance Medical Paid Time Off Parental leave Sabbatical Up to 75% travel Vision
Tasks- Assist in budgeting
- Conduct maintenance inspections
- Conduct training workshops
- Evaluate suppliers
- Manage vendor relations
- Mentor on-site teams
- Support community training
Budgeting Carpentry Coaching Compliance Customer service Dry Walling Electrical HVAC Leadership Learning Management System Maintenance Maintenance Management Organizational Plumbing Property Inspection Property management Real Estate Reporting Safety Techniques Teams Training Vendor Management
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9