Regional Director

About Us

At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.

With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses.  At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management. 

Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together?  If so, Davies may just be the right choice for you.

Job Overview 

Davies Risk Services is looking for an experienced Regional Director who will report to the Assistant Vice President (AVP). In this role, the Regional Director will directly supervise Premium Auditors, CSC’s, and PAC’s within an assigned Region as well as carry out management responsibilities in accordance with the organization’s policies and applicable laws. 

Responsibilities and Duties

• Responsibilities include planning, assigning, and directing work; appraising performance; addressing complaints, ATRs, and resolving problems.
• Coordinates assignment and production of audits performed by premium auditors.
• Confers with clients, CSCs, PACs, and Premium Auditors to evaluate and promote improved and expanded services in area.
• Monitors quality and time service of inventory.
• Ensures serious delinquent work is monitored to minimize late work for clients.
• Work with Premium Auditors and PACs to help them with inventory issues.
• Reviews key accounts and new accounts as directed by AVP.
• Involved in departments financial budget, forecast and goals.
• Responsible for notifying AVP for hiring needs.
• Involved in all client related issues.
• Creation of spreadsheets, reports, memos and other forms of communication
• Weekly relationship calls to Premium Auditors/Clients.
• Responsible for overall account for assigned account coordination teams. 
• Answer technical questions with clients and premium auditors.
• Complete weekly report to submit to AVP.
• Create and monitor Premium Auditor territories. 
• Keep up to date mapping.
• Other duties as assigned.

Experience and Qualifications

Required

• Must be able to perform each essential duty satisfactorily.
• Ability to balance standing deadlines with daily tasks as they arise.  
• Proven ability to work independently.
• High school diploma or general education degree (GED) required.
• Three years or greater experience and/or training required.
• Proven ability to complete inspections and audits.
• Demonstrate skills in database management and record-keeping. 
• Accuracy of computer data entry is a must.
   

Preferred

• Bachelor’s degree preferred 

Knowledge, Skills, and Abilities

• Proactive, independent, and takes initiative with consistent follow through
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively write correspondence.
• Edits work for spelling and grammar.
• Speaks clearly, listens and gets clarifications. 
• Excellent computer skills in Microsoft Office environment to include: Microsoft Word, Excel and PowerPoint and have the ability to learn other computer programs quickly. 
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests
• Interpersonal - Maintains confidentiality, adherence to a high level of confidentiality is required; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Ethics - Treats people with respect; Maintains confidentiality; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.              
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Essential Requirements

• Must have US work rights
• Must speak English

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the individual for this job and are subject to change with or without notice.

Diversity and Inclusion

Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Rewards and Recognition

We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our colleagues have moved across into brand new positions to further develop their ideas/projects!

Benefits

• Medical, dental, and vision plans
• 401k plan with employer matching
• Paid Time Off, Sick Leave, and Paid Holidays
• Life insurance, short term, and long-term disability plans
• Amazing Executive and Senior leadership as well as fabulous colleagues

Position Type, Work Environment and Physical Demands

This is a home-based, full time, salaried, exempt position that predominantly operates remotely from a professional home-based office environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer.  While performing the duties of this job, the individual will be required to regularly hear and talk.  This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary.

Application Information

Application deadline: July 9, 2024