Recruiter

At Ada our mission is to make customer service extraordinary for everyone and our vision is a world where every customer interaction is resolved by AI. Ada is an AI-powered customer service automation platform that makes it easy for businesses to automatically resolve the greatest number of customer service conversations — across channels and languages - with the least amount of effort.   Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Wealthsimple, Canva, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide. For more information, visit www.ada.cx

We are searching for a Recruiter to join our People Operations team and help continue to build the recruitment practice from the ground up. As a Recruiter at Ada you will source, interview and facilitate the process to acquire the best people for the right role at the right time. Recruiters help facilitate high-impact decisions on whether Ada is the right place for someone to make their next career move. This person will support various functions such as Go-to-Market, Engineering, and/or G&A with their growth hiring needs. As an integral member of our team, you will use your creative sourcing skills, strong communication, and relationship-building expertise to build a strong candidate pipeline and engage with active, passive, and diverse talent from many channels.

If you're excited by a role that is both customer-facing and operations-oriented and see yourself growing your recruitment craft, keep reading! 

About You

• 2+ years of experience in recruiting or sourcing at an in-house or recruitment agency, with exposure to a high volume number of requisitions.
• Self-starter with exceptional communication, organization and time management skills.
• Reliable and resilient team player to deliver on your commitments in a fast-paced environment.
• You are data-driven. You understand the importance of sharing data and reflecting on it to pivot strategies and educate your hiring partners.
• Always curious, where you demonstrate your ability to be a perpetual learner and love to make new discoveries and improve the status quo.
• Strong sourcing skills using a variety of tools and platforms. You also understand the value of relationships and have built a strong network of talent.
• Working knowledge of Greenhouse or similar Applicant Tracking System (ATS) is an asset.

Outcomes

• Hire 10+ people per quarter through outreach and managing the inbound funnel
• Lead in intake meetings, identify the key criteria for candidates, and create effective and …