Records and Information Manager

About the team

The Data Governance team, a subset of the Data and IT Compliance team (DITC), is dedicated to establishing a robust framework for managing and protecting the organization’s data assets. By ensuring data quality, consistency, and security, the team enables accurate and reliable decision making while maintaining compliance with industry regulations. Through collaboration with stakeholders and the promotion of a data-driven culture, the team empowers the organization to leverage data responsibly and effectively. This team plays a pivotal role in shaping the organization's data strategy and fostering trust in its data resources.

About the role

Zillow Group is seeking a Records and Information Manager to join the DITC team, reporting to the Director, Information Governance. Working in close partnership with business, technology, legal and compliance partners, this role is responsible for managing a record and data retention program that aligns with Zillow’s Data and Information Governance objectives. If you are a self-guided individual, enjoy process improvement, and want to make big contributions to a fast-growing enterprise, we encourage you to apply!

You Will Get To:

• Contribute to the Data and Information Governance strategy in the area of records and data retention, including record identification, retention requirements, and identifying and implementing improvements to enhance and scale the program

• Lead development, implementation, and maintenance of the retention program, including maintaining auditable policies, processes and documentation

• Collaborate with partners and the engineering team to build policies, standards, processes, and procedures to support retention, preservation and destruction requirements resulting in enforceable implementation

• Develop and implement effective continuous monitoring with the goal of ensuring record and data retention activities are performed effectively and consistently across the enterprise

• Oversee and audit for appropriate retention and destruction practices consistent with retention schedules and requirements

• Contribute to team compliance report generation of metrics by collecting, analyzing, and summarizing information

• Communicate regularly with partners to ensure status shared and risks and blockers are appropriately addressed

• Identify retention-related risks and communicate to DITC Director

• Maintain legal and regulatory compliance by researching and communicating applicable state and federal retention requirements to team and partners and enhancing policies, control framework, and processes as necessary

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United …