Reconciliation & Project Assistant

At Enact Mortgage Insurance (Nasdaq: ACT), we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there.

We’re looking for a Reconciliation & Project Assistant to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will be responsible for processing premium adjustments and reconciliation of sub-ledger accounts in lender services. Also, the incumbent will assist with projects as needed. The position requires the candidate to interact extensively with internal and external customers on refunds, adjustments, and bank account matters. The incumbent must possess accounts receivable/accounting background along with extensive related work experience. The candidate must be able to work in a dynamic environment and be a self-starter. Further, the incumbent will assist with the current modernization project that is currently in flight. Strong written and oral communication skills, self-motivation, attention to detail, and the ability to perform work under pressure of time constraints are required. Periodic overtime will be required.

LOCATION
Remote

YOUR RESPONSIBILITIES

• Research, validate and process requested adjustments to payments applied abiding by the policies and procedures set by management.

• Proactively assist and lead cleanup initiatives as needed.

• Manage billing reconciliation daily and monthly.

• Assist with SOX requests as needed.

• Ability to complete assigned JIRAS and testing.

• Manage email correspondence and assign emails to team members as needed.

YOUR QUALIFICATIONS

• Required 10,000 keystrokes per hour or 45 WPM

• Must have strong skill set in the basic functions within Microsoft Excel, Word and Access

• Must be able to work on JIRAs related to LSM and assist with testing

• Must be flexible and demonstrate the ability to adapt to new reassignments as directed

• Ability to approach service and resolution through the eyes of the customer while finding the appropriate balance between customer and business needs

• Ability to function effectively as part of a team, motivating and assisting others as needed

• Be able to work in a fast paced and diverse work environment

• Ability to remain flexible in a changing environment

• Ability to provide insight to the team in improving processes and increase effectiveness

• Strong problem-solving skills

• Strong written and verbal communication skills

• Excellent time management and organization skills

• Strong collaboration skills

• Ability to influence others

• Demonstrated excellence in customer service

• Strong operational mindset with effective critical thinking skills

• Ability to work with little or no supervision

COMPANY
Enact is a leading publicly traded U.S. private mortgage insurance provider, offering borrower-centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of homeownership.
By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Headquartered in Raleigh, North Carolina, we play an active role in supporting a healthier Triangle community. We also support our colleagues’ philanthropic efforts in their home communities across the U.S. Enact values all perspectives, characteristics and experiences, and DEI remains at the forefront of what we do. We strive to create an environment where employees can bring their full, authentic selves to work to help each other and their customers.
We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business needs. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

WHY WORK AT ENACT
We bring innovative thinking to the situations at hand
We seek out and incorporate diverse views to strengthen our outcomes
We work on challenging and rewarding projects
We offer competitive benefits:

• Generous Time Off

• 40 Hours of Volunteer Time Off

• Tuition Reimbursement and Student Loan Repayment

• Paid Family Leave and Flexible Spending Accounts

• 401k with up to 5% employer match

• Fitness and Emotional Wellness Reimbursements

ADDITIONAL
The base salary pay range for this role starts at a minimum rate of $52,300 up to the maximum of $83,700. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 7% of your base compensation.  The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.