RCM Process Improvement and Development Coordinator

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

Under direct supervision of the RCM Process Improvement and Development manager, the RCM Process Improvement and Development Coordinator duties include coordinating, reporting, and executing projects and processes within the department. This role works collaboratively with Revenue Cycle staff and leadership, and cross functionally with billing operations to support high value projects and system processes in a manner that ensures Revenue Cycle goals are met. 

HOURLY PAY: $19.40 - $21.00/hour

RESPONSIBILITIES 

• Coordinate the production and distribution of reports and process documents. 

• Ensure the accuracy and completeness of data in reports and process workflows. 

• Collaborate with different departments to gather necessary information for projects or process enhancements.  

• Design and implement report templates to improve efficiency and consistency. 

• Maintain an organized system for storing and accessing reports and process documents. 

• Analyze report data and provide results and insights to RCM and CBO management. 

• Maintain communication with RCM manager to understand project or process needs. 

• Identify areas for process improvement and propose solutions to enhance procedures. 

SKILLS & EXPERIENCE  

• 2+ years of experience working with stakeholders to deliver project outcomes, data for business decisions, and driving process improvement. 

• Proficient in Microsoft Excel, Word, Adobe. 

• Experience in AdvancedMD Analytics report generation and data management.     

• Firm understanding of revenue cycle processes and terminology. 

• Excellent organizational and time management skills to handle multiple tasks simultaneously. 

• Ability to analyze and interpret complex data. 

• Strong attention to detail to ensure accuracy of data. 

• Strong written and verbal communication skills. 

• Ability to work independently and as part of a team. 

• Qualified candidates must be legally authorized to be employed in the United States 

• LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status 

• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture 

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.