RCIS Crop Claims Specialist, IL (Hamilton, Saline, Williamson, Johnson, or Union.)

The location for this role will be some one that lives with in 50 miles of Northeast Iowa in or around the counties of Virtual IL- Hamilton, Saline, Williamson, Johnson, or Union.

With moderate direction, investigate, evaluate and conclude moderate to complex field inspections by following appropriate regulatory and company rules and procedures to ensure that claims are handled in the most effective, efficient way while delivering a customer-centric claims service. In addition, support the lower level adjusting staff by completing and/or providing training and assistance with complex claims.

In this role you will be responsible for:

• Work the most complex claims, involving multiple causes of loss, multiple quality issues, subrogation claims.
• Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable procedures.
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Assists with training of lower level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH).
• Completes Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies with the ability to change unit structure pending review outcome.
• Completes claims on specialty crops as designated by the local manager or area.
• Completes Crop Hail re-inspections when requested for quality assurance purposes.
• Works claims of 508H (Risk Management Agency pilot) crops.
• Assist the national training team in adjuster trainings.
• Serve as a subject matter expert for projects and committees as assigned by management.
• Assists with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team.
• Assists with claims that may require subrogation and/or claims that may lead to litigation.
• Protect Zurich’s reputation by keeping claims information confidential.
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies.

Basic Qualifications:
 

• High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry
  AND
• Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date
• Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s) , participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
• RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions

Preferred Qualifications:

• Crop Claims experience highly preferred.
• Strong verbal, written and interpersonal communication skills
• Strong organization and prioritization skills
• Intermediate Microsoft Office skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $48,600.00 - $79,500.00, with short-term incentive bonus eligibility set 10%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033. 
 

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Illinois Virtual Office
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
 
Linkedin Recruiter Tag: #LI-LC1 #LI-ASSOCIATE #LI-HYBRID