Quantitative UX Researcher, StreetEasy

About the team

The Research and Insights Team is part of Experience Design (XD) at StreetEasy, a Zillow Group subsidiary. We're a fast-paced, collaborative, and driven team of UX professionals that includes Content Strategists and Product Designers. Our team plays a key role in supporting StreetEasy's product, marketing, and business strategy organizations by addressing their diverse research needs. Together, we build innovative, user-friendly experiences across web, mobile, and internal platforms.
Our mission is simple: to solve real problems for real people — our customers, co-workers, and everyone else. We strive to make every experience better than we found it.

We build useful, usable, and innovative experiences for StreetEasy customers. These experiences live across web, mobile, and internal software platforms.
Our team cares deeply about solving problems for real people – customers, co-workers, and everyone else. We seek to make everything a little better than we found it.

About the role

As a Quantitative UX Researcher, you'll leverage quantitative methods to shape design, product, and marketing strategies that enhance customer experiences. Working alongside a Principal UX Researcher, you’ll provide actionable insights to a data-driven team and collaborate with UX professionals and cross-functional partners to evaluate and refine outcomes. Our ultimate goal is to redefine how people buy, sell, and rent homes in New York City and New Jersey.

Responsibilities

• Apply a variety of research methods, focusing mainly on quantitative, to tackle complex customer problems and find market opportunities.

• Synthesize data from a number of different sources to identify meaningful trends and patterns that will help improve the overall customer experience.

• Design and execute sophisticated survey studies that go beyond basic setups, using robust sampling strategies and advanced analytical techniques to yield actionable insights.

• Apply advanced statistical techniques to analyze large data sets and find valuable patterns and takeaways (e.g., regression, mixed effects models).

• Contribute to cross-departmental initiatives that require a quantitative UX lens, like audience segmentation.

• Advocate for customer needs throughout the design process and ensure they align with business initiatives.

• Deliver high-quality work on time by leveraging existing data and insights to build on past findings and align with strategic objectives.

• Translate research findings into actionable insights, regularly engaging with partners to present results and inspire data-driven action in product development.

• Coordinate with Principal UX Researcher to align projects with business objectives and develop research roadmaps.

• Contribute, learn, grow, and have fun!

This role has been categorized as a Remote …