Quality Program Manager - Operations Engineering, Operations Engineering

***THIS JOB POSTING IS FOR THE SWE CONFERENCE 10/24/24-10/26/24. PLEASE DO NOT APPLY IF YOU ARE NOT ATTENDING THE CONFERENCE.***


Amazon is searching for an innovative and solutions-oriented Industrial Engineering Program Manager who is able to collaborate effectively with internal and external technical teams and be responsible for the overall quality and commissioning of the MHE systems across multiple building types.

In this role you will be responsible for overseeing a quality control and commissioning program; including: collection of business and systems requirements from internal and external customers, defining and modifying install standards and procedures, driving project schedules, and managing the program through the qualification cycle.

The person will possess a strong program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current MHE technologies and storage solutions. You must be able to thrive and succeed in an innovative environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

Come help us make history!


Key job responsibilities
• Manage, design, and drive implementation of large-scale programs across multiple fulfillment building types. Material handling elements may include high-speed sortation, multiple conveyor subsystems, package lines and/or robotic work cells
• Evaluate issues and propose actionable resolutions to design and execution problems
• Monitor and enforce project schedules and quality with vendors or subcontractors
• Lead and coordinate execution efforts between internal teams and outside vendors focusing on quality improvements
• Develop and simplify processes and tools to eliminate defect injection across multiple programs
• Drive standards and consistency across North America capital execution projects
• Oversee data mining and analyze the results to provide recommendations, conclusions, and solutions
• Create and communicate meaningful high level reports to leadership regularly
• Ability to travel up to 75% to interact with internal and external business and technical leaders


A day in the life
Benefits Summary:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

Basic Qualifications

- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or other STEM field; or 2+ years relevant Amazon experience.
- 2+ years of experience as a project engineer, process engineer, project manager, manufacturing engineer or related occupation
- Experience with design, installation, commissioning, or maintenance of complex material handling conveyance systems, (MHE Systems) in package sortation, fulfillment and distribution facilities.
- Experience with Microsoft Office products: Excel, Project and Outlook.

Preferred Qualifications

- Experience working with and managing third party vendors
- Experience with Six Sigma, lean manufacturing
- Experience working with and managing third party vendors
- Experience with Six Sigma, lean manufacturing
- Master’s degree in Engineering, Operations, Business Administration, or a related STEM field.
- Six Sigma Certified
- 3+ years’ experience related to quality control, , transportation/logistics and/or fulfillment/distribution centers
- General knowledge of fulfillment/distribution operations
- 3+ years of experience with Material Handling Elements, MHE design, Installation, commissioning, maintenance of high-speed, automated sortation, PLC controlled multiple conveyor subsystems and equipment, integrated with robotics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,900/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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