Quality Control Coordinator

About ICF  
ICF(NASDAQ:ICFI) partners with government and commercial clients to deliver professional services and technology solutions in the energy and climate change; environment and infrastructure; health, human services, and social programs; and homeland security and defense markets. The firm combines passion for its work with industry expertise and innovative analytics to produce compelling results throughout the entire program life cycle, from research and analysis through implementation and improvement. Since 1969, ICF has been serving government at all levels, major corporations, and multilateral institutions. More than 4,500 employees serve these clients worldwide. ICF's Web site is www.icf.com 

Job Description 

To support our growth, ICF is adding staff to its energy efficiency team to support a wide range of energy efficiency programs. Our clients include utilities, recognizable Fortune 500 global corporations, as well as a variety of industries, and Government organizations. We are seeking a Quality Assurance/Quality Control Coordinator to take a significant role in the implementation of programs that will deliver and expand our offerings. You should have the unique combination of interpersonal and analytical skill that will make you a critical member of our team from the day you arrive. We place a premium on creativity, an ability to work independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction. 

Key Responsibilities 

• Work as part of an energy efficiency team ensuring that the evaluation, implementation, and verification of utility sponsored energy efficiency projects are successfully executed.  

• Review projects for accuracy and ensure program requirements have been met  

• Coach and increase overall quality with a focus on error trends. 

• Work with quality supervisor and senior management to propose and implement quality assurance techniques. 

• Work with invoicing department to ensure the quality of outgoing invoices. 

• If errors are identified with training documents work with the training department to correct them. 

Basic Qualifications   

High school diploma and 

2+ Years of professional work experience  

2+ years of experience with MS Word and Excel

Must be able to pass background check.  

Professional Skills 

What we would like you to have:  

• Previous business processing or back-office experience strongly preferred.  

• Ability to accurately process applications within a highly repetitive processing environment.  

• Previous sales or customer service experience preferred.  

• Computer skills to include data entry with a high degree of accuracy and speed, and database navigation preferred.  

• Strong communication skills, both written and …