Quality Assurance Analyst, Travel Automation remote

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Quality Assurance Analyst, Travel Automation Remote

Full-time, Remote United States and Canada

In this role, you will review requests for front/midoffice application programming. You will evaluate requirements and programming to confirm that the business requirements were met. You will also create and execute test plans for the Front and Mid office developed over GDS and DBs following BCD standard practices.

As a Quality Assurance Analyst, Travel Automation, you will

• Maintain a good understanding of all GDS and BCD Travel technology products to ensure proper processes can be developed and implemented
• Be responsible for understanding current front/mid office applications functionality and reporting 
• Develop and maintain written training materials for all front/mid-office technology
• Implement creative uses of technology to help decrease transaction processing time and manual involvement
• Plan and organize projects to ensure company objectives are met
• Be responsible for debugging software products through the use of systematic tests to develop, apply, and maintain quality standards for company products

About you

• Previous experience in the travel industry should include front/mid office applications knowledge as part of an organized technology team (Key-CO/Internal support)
• Expert knowledge of more than one front/mid-office application
• Expert hands-on knowledge of all aspects of the travel reservation process
• Extensive knowledge of GDS Sabre and GDS Amadeus
• Understanding of BCD Travel front-mid-and back-office processes, including online systems and Central Ticketing.
• Ability to use and communicate in English as the primary language

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Quality Assurance Analyst, Travel Automation is between $46,000 and $53,000. The actual pay depends on your skills, qualifications, experience and geographical location. 

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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