QC & Logistics Associate (NYC)
NYC
Working hours: 10am - 7pm
Salary: $60K
We are looking to hire an experienced diamond professional to join our NYC Office. You will be responsible for quality controlling diamonds and gemstones as well as managing all incoming and outgoing shipments to and from the office.
The main goal is to ensure that diamonds come in and out of the NYC office in the shortest delay, while ensuring that all diamonds are up to quality standards.
About Nivoda
Nivoda is an extremely fast growing B2B marketplace revolutionizing the way the global diamond industry operates. Nivoda connects buyers and sellers of diamonds on its online platform and facilitates the most transparent, efficient, and cost-effective way to sell and buy diamonds.
Since launch in 2017, Nivoda has grown to a team of 400+ employees worldwide and has remained true to its founding mission: build the trusted global marketplace for the jewellery industry by delivering modern tools and quantitative ROI.
What you'll do
Quality control diamonds and gemstones
Receive consolidated shipments via courier partners
Mark orders as received in the Nivoda system.
Repack and send orders along to the next destination while updating the Nivoda system.
Hand-deliver diamonds to local customers when necessary
Collect diamonds from local suppliers, perform quality check and package and ship to the next destination.
Create shipments using the Nivoda platform and send labels to suppliers to ensure timely delivery.
Liaise with suppliers for shipments and forward invoices to the finance department.
Assist customer support with queries related to shipping, order updates and urgent delivery requests.
Assist in the smooth overall operation of the office.
Support in managing the administrative work related to the office.
Follow up with courier partners.
Process returned diamond from our customers.
Assist and advise other team members and management on the continuous improvement of all the processes of the local office.
What you'll need
Must have at least 2 years of hands on diamond/gemstone experience
Must have experience in stock control of high value products.
Logistics experience or familiarity with different courier services and tracking systems is useful
Attention to detail is a must.
Honesty, professionalism, and integrity are essential. To become part of the Nivoda Family, the right candidate must be aligned with the Nivoda company values and culture.
What you'll get
Opportunity to join a fast-growing company at an early stage.
Lots of responsibility: as one of the first employees you have a huge part in defining the company and development culture
Unlimited holiday
Job Profile
Opportunity for growth Responsibility in company development Unlimited holiday
Tasks- Administrative work
- Assist customer support
- Liaise with suppliers
- Manage shipments
- Quality control of diamonds
Administrative Administrative Support Attention to detail Courier services Diamond quality control Gemstone quality control Logistics Management Stock control Tracking systems
Experience2 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9