QA Analyst

About TixrTixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports properties with modern, innovative solutions to their highly-complex ticketing and e-commerce needs. Our unified commerce platform is built for big, supporting all types of events, from festivals to global arena tours, and an almost limitless suite of commerce offerings beyond admission tickets.

The OpportunityAs our QA Analyst, you will be part of a growing team that is building the most exciting live event technology company on the planet. You will report directly to the Head of QA and will collaborate directly with the CTO, software developers, QA engineers, designers, product team, sales, client service, product owners, and other senior team members to solve problems and deliver the highest caliber product to our powerful and influential clients. You will have the benefit of extensive autonomy to explore and innovate for the betterment of our products.
About YouYou love to take on new challenges. You thrive in environments where you can help create structure. You have an interest in the live event industry, whether it be music festivals, themed attractions, lifestyle, e-sports, artist tours, or nightclubs. You enjoy working with a close-knit team. You are comfortable in a high-growth environment where change is the norm.
Work-LifeThis role is 100% remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. At this time we are only able to hire US Citizens or active US Green Card holders
Responsibilities

• Perform hands-on and manual testing Black box testing.
• Execute test plans, and checklists to verify the functionality and performance of new features.
• Create test cases, record test results, generate detailed findings/bugs.
• Work with QA engineers and cross-departmental teams to identify test requirements.
• Report issues and work with team to troubleshoot and reproduce issues discovered during analysis and testing. 
• Learn, adhere to, and improve QA processes.
• Work independently to solve problems with minimal supervision.
• Become well versed and understand the full Tixr software stack.
• Support all employees by addressing questions or concerns in a timely manner.
• Foster a Quality culture.

Qualifications

• 1-4 Years experience as a QA Analyst / Engineer working with complex online software systems.
• Demonstrated knowledge and understanding of …