QA Analyst (Remote)

*We are open to supporting 100% remote work anywhere within the US*

ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology-driven department, seeking a motivated Quality Analyst to implement and support best-practice solutions and processes for a variety of Federal clients, including the Department of Treasury. Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business needs.

Quality Assurance Analyst

ICF is seeking a highly motivated Quality Assurance Analyst to support digital solutions for a variety of Federal clients, including the Department of Treasury. The analyst will support our projects by collaborating and working with a cross-functional team to deliver quality, innovative, and highly scalable CRM applications to end clients, and will serve as a Quality Assurance Analyst, performing testing and verification/validation activities for team I.T. deliveries. The ideal candidate will have prior experience working with cross disciplinary teams.

What you’ll be doing:

Manage and support daily work requests for one or more project teams by providing:

• Support testing of the software application, including writing test cases, test scripts, and creating test reports.

• Participate in requirements grooming for sprint preparation.

• Work with the scrum team to analyze user stories and write test scripts.

• Support User Acceptance Testing by conducting demos and tracking defects.

• Complete Testing and deliver impeccable High level and UAT Test scripts on time.

• Take part in backlog grooming and sprint planning and work with the project team to identify risks/impacts to the system.

• Perform various types of testing including functional, regression and smoke testing on web based or CRM applications.

• Maintain regression testing suite by updating test cases to include newly added functionality.

• Work with developers to perform root-cause analysis, preliminary problem diagnosis, implement bug fixes and change requests.

• Execute test cases and identify and track defects with clear steps to reproduce.

• Conduct demos or training necessary for the successful execution of the project.

• Use Jira or similar tools to provide visibility to status, metrics, predictability, throughput, quality, impediments, and dependencies.

​Required Skills:

• 1 or more years of demonstrable experience in various types of testing including front-end, regression testing on web-based or CRM applications.

• 1 or more years of demonstrable experience documenting and tracking defects and tests in JIRA and …