Provider Relations Manager

Description

The Provider Relations Manager is responsible for leading a team in the day-to-day performance of their jobs. The Provider 

Relations Manager is responsible for the development and design of the provider network through relationship development. Work 

closely with peer managers and directors on executing department strategies and meeting division/corporate goals.

Essential Functions

Provide leadership and coaching to the Provider Relations team

Communicate iCare strategic goals and the impact the teams’ efforts have in achieving the division and organizational goals

Participate in the development of key division initiatives

Lead, support, and implement assigned operational plan objectives

Responsible for the development and implementation of training strategies to support providers, educate staff, and leverage iCare 

Global product offerings  

Responsible for determining necessary training delivery and attendance at provider events and conventions nationwide  

Responsible for provider networks, including maintaining appropriate access, timely credentialing of providers, and all related 

credentialing policies and procedures  Partner with division leadership, business partners, State Representatives, Committees and 

Board Members to recommend solutions or enhancements to the provider network  

Attend seminars, conventions, optometric association events, and/or school events to stay in touch with key leaders and to stay current on emerging trends within the industry

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in a healthcare-related field or equivalent work experience

Minimum of three  years of management experience with responsibilities for hiring, training, assigning work, and managing the 

performance of direct reports

Minimum of three years of vision or optical-related experience, or other relevant healthcare experience.

Minimum of  three years of Managed Care with a deep understanding of Medicare and Medicaid programs

Ability to learn, interpret, and apply information in contractual documents, policies, and procedures

Excellent leadership skills, communication skills, and interpersonal skills

Ability to manage complex division projects where independent action, a high degree of initiative, and coordination across departments

Strong interpersonal skills and organization skills

Strong written and oral communication skills

Ability to effectively manage multiple, simultaneous tasks, problems, and projects

Ability to travel as needed