Provider Partnerships Associate - Tampa Bay

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we’ll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2024 Great Place to Work, 2024 Fortune Best Workplaces in the Bay Area, and 2023 San Francisco Business Times Bay Area Best Places to Work.

Diversity, equity, and inclusion are the principles guiding how we build our business and teams. We encourage interested candidates from diverse backgrounds to apply even if they don't think they meet every expectation of the role.

Our Perks and Benefits:

To support you at work, we offer some fantastic perks and benefits that reflect our mission of self-care and support, including:

• Equity in a high-growth start-up
• Generous paid time off, plus 9 paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day
• Comprehensive medical, dental, and vision coverage
• One-time $200 Work from Home reimbursement
• 401(k) Retirement savings options
• Annual $500 professional development stipend to support your professional development
• Annual $500 subsidized company contribution to your healthcare FSA or HSA
• Annual $500 wellness stipend to encourage and support a well-rounded and healthy lifestyle
• Paid parental leave

About the role

The Provider Partnerships Associate is built for someone who is looking to improve access to in-network psychotherapy by partnering with other providers in the healthcare ecosystem in the Tampa area. Going the extra mile in this role means building deep relationships with physicians, practice managers, and referral coordinators so that they refer their patients to Two Chairs. The person who will excel at this role leverages their relationship-building and organizational skills to build meaningful care pathways into Two Chairs. This position will help a self-starter develop their business development skills and make their mark on vital company growth objectives. This role is ideal for someone who is driven and looking to get closer to the growth and mission of a leading behavioral health company. This person will also have the opportunity to collaborate closely with business development, marketing, clinical, product, and operational stakeholders at Two Chairs.

You'll be responsible for developing and maintaining Two Chairs’ relationships with referring providers in the Tampa Area by leading outreach initiatives in-person and in digital mediums to drive referral growth. With existing partners, you’ll lead the charge on bringing our therapists into physician offices to educate providers on the diagnosis, treatment, and coordination of care around mental illnesses like depression and anxiety.

This role will be based in the Tampa, FL area with up to 80% travel on a weekly basis.

Core Areas of Responsibility

• Assist with provider partnerships and marketing strategy and initiatives in Tampa-St. Petersburg
• Regularly visit physician practices and behavioral health centers to build inroads with referring providers and administrators
• Coordinate and lead recurring educational in-person and virtual visits to physician practices behavioral health providers
• Conduct outreach via phone, SMS, and email to potential and existing referral partners and engage referrers throughout their lifecycle with Two Chairs
• Attend local marketing events and conferences to represent Two Chairs
• Build deep relationships with leaders and clinicians at referring providers
• Responsively support referring partners when escalations and questions arise
• Collect referring clinician feedback and gather themes and insights to share with the team to improve partner and patient experience

Impact and Success Indicators 

Where you’ll make an impact in the first 90 days:

• Established Initial Contact Network: Initiate contact with a predefined number of healthcare providers, demonstrating effective use of communication skills and understanding of the healthcare sector.
• Knowledge and Training Proficiency: Demonstrate a thorough understanding of our Two Chairs services, value proposition, and the specific needs of healthcare providers in the context of referrals.
• Initial Leads Generation: Generate a set number of qualified leads or referrals, showcasing early effectiveness in engaging potential referrers.
• Salesforce and other reporting: Consistently utilize CRM tools for tracking interactions and progress, and submit regular reports on activities and outcomes.
• Feedback Integration: Actively seek and integrate feedback from supervisors and peers to refine approach and improve engagement strategies. Build and maintain great relationships with our Tampa Area clinical team.

 Where you’ll make an impact in the first year:

• Strong Referral Network: Develop and maintain a robust network of healthcare providers actively referring patients, evidenced by a steady increase in referral numbers.
• Target Achievement: Meet or exceed specific referral targets as set for the year, demonstrating sustained business growth contribution.
• Strategic Partnerships: Foster strategic relationships with key healthcare providers, leading to long-term collaboration and mutual benefits.
• Market Insight and Strategy Contribution: Provide valuable insights into market trends and healthcare provider needs, contributing to the refinement of our overall business development strategy.
• Potentially expand your domain into the Orlando area if the need arises

 You’ll be successful if you have:

• Bachelor's degree or higher
• 2+ years of experience in business development, sales, or program/operations role with a client or partner within the healthcare space
• Excellent communication, time-management, and organizational skills
• Experience with relationship-building and the full life-cycle of a sales function
• Proficiency in Excel (or Google Sheets)
• Residence in the Tampa area
• Reliable transportation and an active driver’s license
• Nice to have: 
• Involvement in Tampa community
• Proficiency in Salesforce

Compensation & Benefits

The base salary range for this full-time, exempt role is $73,000 to $98,000 annually. New hires can reasonably expect an offer between $73,000 and $86,000 with an additional commission structure for a target total compensation of $110,000 to $130,000. Placement in this range is based on qualifications and experience. Placement in this range is based on qualifications and experience. You may be required to use your personal vehicle for business travel. The company will reimburse you at the IRS standard mileage rate for business miles driven.

Please stay alert to protect yourself from sophisticated job scams during the recruiting process.

Only emails that come from twochairscareers.com or twochairs.com are legitimate recruiting messages. Our People Team will not send emails from other domains, or message you using WhatsApp or text messaging in the initial stages. We conduct all interviews by phone or Google Video, and we will never ask you for money or to download software.

More tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html

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