Provider Operations Associate

About Us:

Tens of millions of Americans are unable to manage their chronic conditions with commercial medications. Using specialized compounded formulas tailored for individual patient needs, Henry helps people who have been left behind by the commercial market, all while remaining easy, accessible, and affordable. Our customers get access to the care they need, and save thousands of dollars on out-of-pocket healthcare expenses per year!

We are seeking a Provider Operations Associate to join our team. The Provider Operations Associate will be responsible for providing support to our team of healthcare providers, assisting with onboarding processes, and ensuring high-quality patient care through effective communication with providers and coordination among different teams.

 Responsibilities:

• Serve as the first point of contact for healthcare providers, answering questions and resolving issues related to the platform
• Provide training and support to providers on the use of our platform
• Collaborate with internal teams to ensure timely resolution of provider inquiries and issues
• Participate in program development and quality improvement initiatives
• Manage provider schedules to ensure adequate coverage for high-demand markets

Qualifications:

• 2+ years of experience in provider relations or provider support roles in a healthcare or telehealth setting
• Excellent communication skills, both verbal and written
• Ability to interpret data to assist in capacity planning
• Strong organizational and time management skills, with the ability to multitask and prioritize competing demands
• Proficient in Gsuite
• Knowledge of telehealth 
• Ability to work independently and as part of a team in a fast-paced startup environment

Company Offers:

• Platinum PPO Healthcare + Vision & Dental (Henry covers 99% for employees and 50% for their qualified dependents).
• 401k with matching contributions beginning your first day.
• Unlimited PTO.
• Full remote position with occasional travel.
• Impactful rewarding work as part of a fast-growing brand helping thousands of people daily.

Compensation:

$55,000 per year 

Please note that Henry Meds cannot provide sponsorship at this time. Applicants must be legally able to work in the US without sponsorship.

Equal Opportunity Statement:

Henry Meds is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.