Property Management Associate

At Divvy Homes, we're building an on-ramp to homeownership – one that's more flexible, more affordable, and an all-around better fit for today’s American family – and it’s working. Recognized as Time 100’s most influential companies of 2022 and a Great Place to Work, Divvy strives to build a team that can uphold our mission.

About This Role

As a Property Management Associate on the Legal Operations team, you will be responsible for assisting with multiple property management functions of Divvy’s portfolio. This role will be crucial in helping to build processes, procedures, and policies related to utilities, HOAs, rental registrations, and municipal compliance. This team member will be expected to execute daily tasks to ensure adherence to SLAs and KPIs while helping build a scalable structure for the future.

We have a documented equal pay policy and do not negotiate on offers. To maintain fairness and keep starting total comp the same for anyone who comes into that position, individual pay is determined by role, level, and work location only. At the offer stage, we give candidates 3 different offers to choose from depending on how they want to favor cash vs equity. The US-based salary range for this position is $76,600 to $86,600 + equity + benefits.

Responsibilities:

• Own the completion of rental registrations, oversight of property taxes, and processing of HOA violations
• Build and manage relationships with municipalities, utility companies, and inspectors
• Help to build processes, procedures, and policies that expedite violation processing and reduce lien risk
• Process utility activations, deactivations, and bill pay with urgency and accuracy 
• Willing to adapt and expand your duties and responsibilities as the role evolves over time
• Respond to all inquiries with professionalism, empathy, and urgency 
• Act as the key business stakeholder for product builds within our proprietary property management software
• Identify any inefficiencies and optimize technology including working with Product and Engineering to increase productivity

Skills & Experience:

• 2+ years of property management, payment operations, or similar experience
• Experience working in PropTech or high-growth, high-stakes environments
• Prior experience working closely with HOAs or property management companies (preferred) 
• Excellent communication, interpersonal, and analytical skills
• Strong organizational and problem solving skills 
• High attention to detail and ability to multitask 
• Experienced at building strong working relationships and cross-functional collaboration

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