Property Claims Representative - Complex Loss

GENERAL SUMMARY OF DUTIES—The Property Claims Representative – Complex Loss will be responsible for handling a desk of high exposure and/or complex first-party commercial property claims, requiring excellent time management skills, attention to detail, and willingness to adapt to change. This position reports to the Property Claims Supervisor.

RESPONSIBILITIES—The Property Claims Representative – Complex Loss will conduct investigations as they adjust 1st party property claims. The Adjuster’s responsibilities include, but are not limited to:

• Investigating losses to determine coverage and the extent of indemnity owed under the policy.
• Retaining and managing outside vendors and experts as part of a quality claims investigation.
• Obtaining and reviewing evidence, reports, and records.
• Establishing appropriate reserves as warranted throughout the claims investigation.
• Processing expense and indemnity payments, as appropriate.
• Maintaining an organized and efficient workflow, including keeping an active diary on each open claim file.
• Providing superb customer service in a fast-paced environment.
• Drafting detailed correspondence, including coverage position letters and reservation of rights letters.

QUALIFICATIONS—

EDUCATION, EXPERIENCE, AND CERTIFICATIONS

• Bachelors Degree Required
• Adjuster licensing

• At least 5 years of claims adjusting experience, preferably involving commercial property
• AIC, CPCU, or similar designations are a plus.
• Basic math
• Basic literacy in computer knowledge and use
• Proficiency in Microsoft Excel, Xactanalysis, Xactimate, and Xactcontents

SKILLS AND ABILITIES

• Excellent written and verbal communication
• The ability to investigate facts, analyze problems, and draw appropriate conclusions based on knowledge and logic.

• Self-motivated and able to work independently, while meeting assigned deadlines.
• Maintain strict confidentiality.

• Work with detail and accuracy.
• Maintain positive and professional demeanor when interacting with internal and external customers.

About Us

biBERK is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBERK.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBERK are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Some Highlights of our Benefits are:

• Work/Life balance - no nights or weekends!
• Great work environment with growth opportunity
• Subsidized downtown parking
• Competitive compensation
• Generous amounts of vacation and sick time
• Closed on major holidays
• 401(k) with company match 
• Service recognition awards after 5 years of employment
• A fantastic healthcare package
• Tuition reimbursement after 6 months of employment
• Be part of Berkshire Hathaway Inc., one of the world’s most admired companies

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided.  The salary range for this position is $70,000 to $95,000 per year.  Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.