Property Claims Business Process Lead Consultant

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

This position is responsible for assisting in or leading the development and implementation of complex consulting projects. The role involves representing the business area in strategic planning activities and offering recommendations based on best practice benchmarking, data analysis, and forecasting. The individual will consult with clients to identify both current and future business needs related to large-scale, complex, end-to-end processes. Additionally, the position provides oversight for research, design, building, testing, deployment, analysis, administration, and maintenance of environments.

Key Responsibilities:

• May direct the work of other staff members or lead a virtual cross functional team.
• Applies best practices when summarizing, consolidating, and presenting findings and recommendations to senior leaders and officers.
• Gathers and analyzes business and stakeholder requirements. Collects and analyzes process data to initiate, develop and recommend business practices and procedures.
• Understands departmental cost structure and touch points to other areas. Initiates implementation of solutions that positively impact profitability and operational efficiencies.
• Initiates and supports business optimization efforts to enable effective and efficient delivery of valued services.
• Ensures successful completion of projects by supporting organizational objectives and anticipating future impacts and needs for adaptations and changes in end-to-end processes at a global or enterprise level.
• Collaborates with service engineers, technology, architects, vendors, and business clients to ensure that the modified hardware and software technology components interact appropriately.
• Manage efforts to implement hardware and software technology components by analyzing the current system environment using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures to ensure successful installation of systems hardware/software.
• Represents the business area in strategic planning activities with senior level executives.
• Demonstrates understanding of business unit and/or industry systems, processes and requirements.

Preferred Qualifications:

• 5+ years of property claims experience (preferred)
• This position is not available to Alaska, California, Hawaii or Washington residents

Supervisory Responsibilities:

• This job does not have supervisory duties.

Allstate Benefits:

Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.

Notice of Licensing Requirement:

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Skills

Compensation

Compensation offered for this role is $78,600.00 - 142,275.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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