Project Coordinator

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

This position is designated as work-from-home.

Description:

• Provide technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation.
• Apply principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions.
• Assist other senior consultants with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture, networking; telecommunications, automation; communications protocols, risk management/electronic analysis, software; lifecycle management, software development methodologies, and modeling and simulation.

Essential Functions & Duties:

• Collaborate with stakeholders to understand project needs, support Confluence and Jira configurations, and troubleshoot issues.
• Lead requirements gathering, definition, and tracking to ensure project alignment with business objectives.
• Train end users on system features during rollouts and provide ongoing support.
• Assess and refine Confluence and Jira project spaces to ensure consistency and usability.
• Create clear and comprehensive documentation for processes, configurations, and project updates.
• Communicate project insights, updates, and recommendations to cross-functional teams and management.
• Identify best practices and solutions to enhance project workflows and knowledge sharing.
• Report project plans, accomplishments, risks, and priorities to improve transparency.
• Mentor team members to strengthen project management skills and support team growth.
• Promote continuous improvement to increase productivity and foster collaboration.
• Use independent judgment to identify problems and recommend solutions.

Skills, Qualifications and Certifications of Best Candidates:

• 3+ years in project management or business analysis.
• 3+ years with Jira and Confluence Skills
• Proficiency in creating and managing Jira workflows, dashboards, and custom fields; strong experience with Confluence page organization and content management.
• Ability to manage project timelines, calculate burndown rates, organize tasks, and support users in Confluence and Jira.
• Project Management Skills:  Ability to manage project timelines, calculate burndown rates, organize tasks, and support users in Confluence and Jira.
• Documentation Skills:  Strong ability to produce clear, organized, and detailed documentation for end users and stakeholders.
• Interpersonal Skills:  Strong collaboration and communication skills across diverse teams.
• Education: Bachelor’s Degree in a relevant field or equivalent work experience.
• Professional Experience: 5+ years in IT or project management.
• Leadership Skills: Proven ability to foster teamwork and collaboration.
• Technical Proficiency: Proficient in Microsoft Office tools.

Citizenship or Work Authorization Required: 

• Ability to attain Federal Government Position of Trust
• US Citizen
• Must pass a background investigation

Preferred Education & Experience: Commensurate experience in IT and in new and related older technology that directly relates to the required area of expertise.

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current pay range is: $86,000 – $120,000.

Synergy will accept applications for this role until December 12, 2024

Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.

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