Program Support Specialist - Group Purchasing Organizations (GPO)

Job Description SummaryGE Healthcare is seeking a Program Support Specialist who will support our Group Purchasing Organization (GPO) contracts. This role is focused on enabling the operational excellence needed to support $4B in orders and $3B in sales annually tied to the largest Group Purchasing Organization in the US, HealthTrust, Vizient, and Premier.

In this role, you will work with the GPO Operations team, as well as cross functionally with teams and business platforms across GE Healthcare to support the actions needed to achieve customer alignment for all Group Purchasing Organization contracts to include Imaging, Ultrasound, Patient Care Solutions, and Consumables. The role is critical to helping GE Healthcare ensure we have the right customer, aligned to the right GPO contract, at the right price, at the right point in time.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Role Description

The Program Support Specialist is responsible for daily activities required to support the management of our GPO contracts, as well as the alignment and management of GPO membership across GE Healthcare’s business systems, Salesforce, Apttus, GLPROD, Siebel, Reltio, etc. to ensure seamless alignment.  

Responsibilities will include but are not limited to:

• Tracking GPO membership changes across multiple business platforms
• Test, analyze, and verify existing contract and membership alignment processes are working correctly
• Reporting of equipment and service orders and sales
• Calculation and processing of GPO administrative fee payments
• Analysis of GPO contract performance and compliance
• Support & development of Quarterly Performance reviews by GPO
• Analysis needed to support RFP/RFI submissions
• Ad hoc analysis to support key business initiatives related to each GPO
• Must be willing to go into the Waukesha or Chicago office 3-4 days a week

Additionally, the role will require managing large and disparate data sets. Acute attention to detail will be required. Leverage data findings to identify opportunities for process improvement and work with the key stakeholders to implement changes needed to keep the GPO program running optimally.

Qualifications/Requirements

• Bachelor’s degree or High School Diploma/GED with 4 years of applicable work experience
• Six Sigma, Lean, TQM, FastWorks, or other Quality Improvement Training
• Proven success working on cross-functional projects
• Experience with business and financial systems/applications, to include Excel, Power BI, Oracle, GLPROD, Siebel, Salesforce, Apttus, and OBIEE
• Strong critical thinking and analytical skills; experience with data reporting and analysis.
• Demonstrated record of meeting commitments and delivering results.
• Must be legally authorized to work in the United States
• Must be willing to submit to a background investigation, including for example, verification of past employment, criminal history, and educational background
• Must be willing to take a drug test

Desired

• GE Healthcare Finance, Order Management, Customer Management, or Commercial Operations experience
• Previous experience working on commercial integration projects
• Excellent Communication skills: experience working across multiple levels (including executive level), functions and regions; able to clearly communicate complex information in an easy-to-understand manner; able to deliver message effectively verbally and in writing
• In-depth knowledge of GE Healthcare product offerings and commercial processes
  
   

  We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

  Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

  #LI-AM8

  #LI-Hybrid

For U.S. based positions only, the pay range for this position is $74,800.00-$112,200.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No

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