Program Project Specialist 2

Delivering results that matter by providing best in class support services.

Program Project Specialist 2

Risk Management Division (RMD)

This position may offer the ability to work remotely on a hybrid basis, within Arizona, based upon the department's business needs and continual meeting of expected performance measures; the employee will be expected to work in the office a minimum of 2 times per month

Main office location: 100 N. 15th Avenue Suite 301, Phoenix, AZ 85007

Salary: $40,000.00 - $50,000.00

Grade: 19

Open Until Filled (1st review of resumes Nov 12, 2024)

The Arizona Department of Administration (ADOA), Risk Management Division (RMD), is seeking a skilled and motivated Program Project Specialist 2 to join our team! In this role, you will play a crucial part in analyzing and entering property, liability, and auto claims into our claims system. You will be responsible for accurate data entry, coding, and documentation within our claims system. This position requires a strong understanding of the claims process, excellent communication skills, and the ability to handle complex information. If you have a keen eye for detail and a passion for providing exceptional support, we encourage you to apply!

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Analyzing and accurately inputting/updating all property, general liability, and auto claims into the Risk Management claims system, including coding and entering complex claims and documentation received by the division
• Handle incoming calls, electronic correspondence, and hard-copy correspondence from claimants, insurance companies, law firms, and agency staff, and will compose, create, maintain, and document difficult analytic work in the means of correspondence and reports
• Provides support to the property and liability claims section, providing guidance and performing miscellaneous tasks in support of the department
• The position is required to perform in-office duties on a rotational basis consisting of mail scanning, outgoing mail, supply restocking, equipment distribution, and general office tasks
• Assist with various …