Program Manager, Risk & Payments Launch Management - Menlo Park, CA | Remote, US

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.Program Manager, Risk & Payments Launch Management Responsibilities

• Coordinate a series of projects simultaneously with varying complexity and timelines.
• Collaborate with our Risk and Payment Operations core teams in determining requirements and resources needed that allow new products and features to scale.
• Develop project schedules based on the product requirements, technical challenges or constraints, tooling lead-times and operational needs.
• Work with project team members to set milestones, communicate project statuses, and identify/address potential setbacks.
• Influence and lead efforts on behalf of Risk and Payment Operations with key cross-functional partners, including Product, Engineering, Design, Compliance, Legal, and Policy during design, build, launch, and expansion phases of the product life cycle.
• Define and implement core key performance indicators (KPIs) and monitoring playbook to ensure the expected benefits are delivered and to track any unexpected issues after the project is executed.
• Close project and ensure appropriate handoff to operational owners.
• Conduct post mortems to assess elements of the project that were successful or unsuccessful to inform future improvements and reduced risks.
• Maintain full visibility with leadership and other critical stakeholders throughout project.
• Ensure project documents are complete, current and available for project team members, leadership and stakeholder review.
• Work with project leaders to develop best practices and production processes in a quickly changing and dynamic environment.
• Telecommuting is permitted from anywhere in the US.

Minimum Qualifications

• Master's degree in Technology Management, Computer Science, Business Administration, or a related field and 24 months in the job offered or in a related occupation. Foreign degree equivalent accepted.
  
  Experience must include 24 months in the following:
• 1. End-to-end management of payment processing flows and rails, roles of parties involved, and types of payment methods
• 2. Time management and organization in an ambiguous and fast-paced environment
• 3. Collaborating and effectively coordinating across cross-functional teams
• 4. Controlling risk and priorities
• 5. Resolving conflicts by finding the win-win scenarios, identifying tradeoffs, and setting clear priorities
• 6. Communicating technical information effectively to different audiences.

LocationsAbout Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com. $136,769/year to $156,750/year + bonus + equity + benefits

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base salary, Meta offers benefits. Learn more about benefits at Meta. Apply