Program Manager, Learning and Development

WHO WE ARE: At Fors Marsh, we take on issues that matter. We are a team of researchers, advisors, and communicators working together to shape the systems that shape our lives. We look at human behavior from all angles to design targeted solutions that influence decision-making and move people to action. We are committed to the problem, not just the project, and we are intentional about taking on work and forming partnerships that balance purpose, people, planet, and profit. We are a certified B Corporation, a Just employer, and a 2019-2025 Top Workplace. We hold ourselves accountable to the values that have always defined us. And those values drive us to be the best possible versions of ourselves-for each other, our communities, our clients, and the world.

WHO WE ARE LOOKING FOR: Our Human Capital division is seeking a Program Manager to lead an Instructional Design Project with a federal client. This person will oversee IT Training Development and Delivery for federal employees.

This position is a contingent hire, meaning it is contingent on Fors Marsh winning an upcoming proposal. The interview process will be the same as our standard process, the offer letter (should we decide to move forward) will serve as a letter of commitment.

Responsibilities include:

•Provides broad program oversight over a large, multi‐functional service contract.

• Exercises independent judgment as well as high level and analytical skills in solving

complex and unusual managerial, technical and administrative problems. Ultimately

responsible for staffing, program planning, execution, performance, quality control and

deliverables.

• Interfaces directly with program personnel to ensure full program results and compliance.

Ensures maximum effectiveness in use of resources. Leads and oversees all activities

related to staffing such as: recruitment, orientation, training, staff production, counseling,

remediation, evaluations and performance appraisals, and voluntary or involuntary

separation. Provides direction to contract management and administrative and other

support staff (e.g., business analyst, technical writer, administrative assistant).

• Coordinates and leads all contract level programs and projects. Provides innovative

management solutions to client. Provides management and technical direction of program

and provides internal planning, guidance and management structure for tracking

accomplishment of work assigned. Organizes, directs and coordinates with contract

managers on planning and production for all contract support activity across all tasks.

Oversees integration and coordination of new projects and provides plans to address

workload spikes.

• Ensures services and deliverables are completed, reviewed, accurate, and submitted on

time (narrative and statistical reports, invoices, procedural manuals, customized reports,

etc.).

• Works with client on the evolution of performance standards for a wide variety of activities

including information or technical research, instructional design and records management.

• Provides support for marketing and outreach activities and for informal and formal events

with client and staff. May be required to identify and provide appropriate consultants per

the requirement in the contract.

• Ensures communication is maintained with the Government on all aspects of the contract.

•Meets routinely with the Government and contract staff. Preparation for, attendance at,

and follow‐up for these meetings may absorb as much as 50% of the average week.

•Confirms to client that new projects or initiatives falls with‐in level of effort.

•Communicates client expectations to contract staff.

Requirements:

• Possesses excellent written and oral communication.

• Possesses at least a 4‐year degree and master’s degree or other relevant degree/certification required (preferably in a project management related field).

• Possesses a minimum of 5 years of contract experience managing progressively more complex, large, and costly contracts.

• Possesses a minimum of 5 years in a government contracting environment.

• Possesses minimum of 5 years managing an instructional services contract.

• Must be a U.S. Citizen and consent to a full background check due to our federal contract requirements.

• Applicants may be subject to a low-level government security investigation and must meet eligibility criteria for access to sensitive information.

• Ability to work on-site at client's office in Alexandria, VA as needed.

Preferred Qualifications:

• Project Management Professional (PMP) Certification.

We Offer:

Our benefits typically meet or exceed our competitors’ packages. Ways we are unique?

• Ability to make an impact on people’s lives, both internal and external to the organization.

• Top-tier health, dental, vision, and long and short-term disability coverage all covered at 100% for employee coverage.

• Remote work.

• Our company culture, which values balance and allows each employee to take leave as they require it to balance the responsibilities of both their work and home lives without worrying about depleting their available leave hours.

• We provide a floating holiday bank so you can celebrate the days you value.

• Generous matching retirement contributions and no vesting period starting the third month of employment.

• Dedicated training and development budgets to expand your expertise and grow your skillset.

• You can volunteer your way with paid time off.

• You can participate in Fors Marsh staff-led affinity groups.

• Our employees receive product and service discounts through the certified B Corp network.

Salary: $130,000-$155,000

FM Internal Career Map: Program Manager

Position Status: Contingent on contract award.

Location: Hybrid. Onsite requirements 2-3 days a week during business hours in client's office in Alexandria, VA.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.