Program Manager - Lab Operations

Job Description

Agilent Program Managers are primarily responsible for managing and providing oversight for enterprise-wide service programs at assigned customer sites. 

As a Program Manager, you will collaborate with the Agilent Enterprise Sales team to develop sales opportunities, design enterprise level support programs to meet the needs of external customers and ensure the implementation and ongoing success of these programs.

This is an onsite role 5 days/week at a client location.

• Responsible for managing the delivery of large integrated support services solutions to external customers and supporting major enterprise-wide services programs, often involving cross-functional and multi-vendor efforts

• The Program Manager will determine the overall program/project plan, budget, structure, schedule, and staffing requirements for these custom enterprise level support programs

• Works on project management assignments with broadly defined objectives

• Solves non-routine issues, challenges and problems within field of specialization

• Must apply and demonstrate commitment to industry accepted project management processes, practices, tools, and behaviors

• Will be responsible for the successful management, implementation, and deployment of assigned customer CrossLab solutions and projects

• Lead Customer physical inventory and asset tagging activities

• Provide Cross-functional team leadership that is in line with Agilent policies and procedures

• Assist with identifying, onboarding and contracting third party service providers to support assigned projects and programs

• Must consent to participate in and meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. Requirements may include, but are not limited to: pre-/post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs

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Qualifications

• BS degree in a scientific field

• 2+ years of laboratory instrumentation support and/or sales experience

• Ability to manage and understand laboratory instrument service and maintenance business (process & financial)

• Ability to design, price, implement, and manage complex lab instrument service and maintenance programs at customer sites

• Team building/development and leadership skills

• Dedication and commitment to industry standard project management discipline. 

• PMP certification is a plus

• 3rd party service provider relationship development and management skills

• Excellent written and verbal communication skills

• Customer contracting and Scope of Work development experience

The US pay range for this full-time position is $103,368.00 - $161,513.00/yr, plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum new hire pay for the position across the relevant US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Additional details are available at: https://careers.agilent.com/locations/americas/united-states/

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030.

For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required

25% of the Time

Schedule

Schedule:Full time

Shift

Day

Duration

No End Date

Job Function

Services & Support Apply