Program Manager, Health Care, Quality Measures

Overview

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart Association has an excellent opportunity for a Program Manager, Health Care, Quality Measures based out of our National Center office. This position can be home based.

This is a full time, benefits eligible, grant funded opportunity. Current funding will expire on June 30, 2028, with the possibility of extension.

This individual will be responsible for providing administrative, analytic and technical support for development, specification, maintenance, harmonization, and endorsement of measures used in the organizations suite of quality programs: including Get With The Guidelines: Stroke, Heart Failure, Atrial Fibrillation, Resuscitation and Coronary Artery Disease; ambulatory quality initiatives, special disease-focused initiatives (such as: aortic stenosis, cardiovascular-kidney-metabolic health, cardiogenic shock), certification programs, and EMS Mission: Lifeline. Responsible for supporting advanced data analytics related to measures, including preparing reports, conducting feasibility, reliability, and validity testing, as well as developing and maintaining standardized documentation for program measures.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

• In collaboration with volunteers and staff (measures, research, and Healthcare Information Technology (HIT) staff) operationalizes quality measure concepts and evidence into detailed measure specifications for implementation in the organization’s quality programs.
• Contribute to the design, development, and testing of clinical quality measures.
• Provide strategic and technical expertise related to digital quality measures.
• Analyzes existing program measures to identify potentially unnecessary variance and gaps in measures.
• Assists in monitoring relevant national programs such as the Center for Medicare/Medicaid Services (CMS): Merit-Based Incentive Payment System (MIPS) and, Hospital Inpatient Quality Reporting Program (HIQR); as well as The Joint Commission; Million Hearts; etc. for changes that may impact measures or programs.
• Coordinates with other staff to communicate changes in national programs and impact to volunteer workgroups and other staff members.
• Creates ad-hoc data reports and visualizations using raw data sets.
• Conducts feasibility, reliability, and validity testing of measures to support endorsement efforts and potential inclusion in payment programs.
• Creates and maintains standardized documentation for measures used in the organization’s quality programs. Monitors and maintains documentation of the organizations registry programs and measures information in national programs, databases, and clearinghouses.
• Provides project management support and subject matter expertise for the submission of American Heart Association (AHA) and the American Stoke Associate (ASA) measures to the National Quality Forum (NQF) for endorsement consideration or maintenance of endorsement

Qualifications

• Bachelor’s Degree or equivalent work experience
• At least five (5) years of relevant experience
• Experience with clinical performance measure development, testing, implementation and/or endorsement
• Familiarity with the broader healthcare quality measurement environment and related organizations
• Detail oriented with data analysis experience
• Excellent writing skills
• Ability to orally present information
• Ability to work independently
• Ability to travel 15% local and overnight stay

Preferred Skills:

• Health IT related knowledge/skills such as electronic medical records, medical coding and/or standard nomenclatures, such as SNOMED, ICDCM, CPT, LOINC and RXNORM
• Advanced skills in data analysis, including the ability to lead measure testing (reliability and validity) projects using
• Familiarity with the Partnership for Quality Measurement (PQM) measure submission and the endorsement process
• Experience working with committees and volunteers - Represent quality measure development research teams in areas of expertise on calls with measure stewards and other stakeholders; ensure clear documentation and communication of action items for the broader team and tracking to completion
• Clearly communicate with external stakeholders, volunteers, and team members orally and in writing and represent the organization in a professional manner.
• Ability to work independently and in a team environment to design, analyze, and report on projects
• Ability to mentor/teach measure authoring and testing skills and the quality measurement lifecycle
• Ability to identify risks to projects and timelines.
• Effective time management skills and ability to consistently meet deadlines.
• Strong attention to detail and commitment to accuracy when writing.

Compensation & Benefits

The expected pay range will be $76,000.00 to $96,000.00 Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position. 
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.This position not a match with your skills?  Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities