Program Manager - Global Employee Benefits

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran is looking for a highly driven, strategic and proactive Program Manager for Global Employee Benefits to join the People Team. Reporting to the Sr. Director of Global HR Operations and Employee Benefits, you will play a critical role in supporting the development and execution of our roadmap for Global Benefits and Wellbeing aligned to our organizational goals. If you are a strategic thinker with a passion for driving organizational success through inventive benefits, excel in fast-paced settings and seek a position that encourages innovation within a rapidly growing startup, we'd love to connect with you!

This role can be fully remote within the US, ideally working CST or EST hours.

What You'll Do

• Utilize your experience and expertise of benefits and project management to manage projects from initial concept through delivery
• Coordinate resources to ensure projects are delivered both on time and accurately
• Effectively manage multiple, complex projects and deadlines, collaborate with internal and external team
• Serve as the subject matter expert on benefit programs; resolve complex benefit issues, escalations and close them in a timely manner.
• Manage and oversee global compliance and audit related tasks, including reviewing plans for updates and implementing necessary changes to ensure ongoing compliance.
• Facilitate annual audits for benefits, prioritizing changes or improvement plans as needed.
• Provide oversight for 401K and Pension plans to ensure compliance and effective management. 
• Conduct effective vendor management activities, including regularly scheduled vendor partner meetings to review improvement opportunities and employee satisfaction, monitor service-related performance guarantee results, execute service improvement plans when necessary, and lead the implementation of new benefit vendors and program changes
• Gather and analyze benchmarking information to ensure our benefit programs are market competitive, and partner with brokers to conduct annual benefit evaluations and provide recommendations on alignment with the global benefits strategy, in collaboration with relevant stakeholders.
• Review and update time off and leave programs on an annual basis or as needed based on local compliance requirements
• Support HR Ops partners with any escalated leave and accommodation requests, offering guidance on compliance requirements 
• Design, oversee …