Program Manager-Field Insights

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

We are looking for a Program Manager- Field Insights.   You will report on customer engagement, sales strategies, and operational insights to optimize business operations. Working with Demand Planning Team to provide field insights and CSAM triage management for our premium customers. In this role you will work with multiple teams to create and develop reports and analytics. In this role you will Interface with the Sales Team, noting incoming demand, helping to manage customer escalations as it relates to capacity.  

Requirements: 

• 8-10 Years of experience with Data Analysis, CRM Data, Sales Pipeline, Motion Cycle and Azure. prior or relevant work experience.
• Bachelor's Degree 
• CSAM triage management experience.
• Cross Collaborative, Technical and Business needs translating both ways to be accommodated from a capacity perspective.   
• Presenting a capacity summary on the region and the "hot" issues within …