Program Manager, Digital Web

The Group:    

At Morningstar, our people are our greatest assets and vital to our success. We seek hardworking and enthusiastic individuals to help investors achieve their financial goals. In return, we provide a collaborative environment that encourages career growth and rewards. 

Operating in 27 countries, our global teams create industry-leading financial products and services, making us a top provider of independent investment research in North America, Europe, Australia, and Asia. We offer a wide range of products for individual investors, financial advisors, asset managers, and retirement plan providers, including data on approximately 550,000 investment offerings and real-time global market data on nearly 21 million financial instruments. Morningstar also provides investment management services through its advisory subsidiaries. 

The Role:  

We are seeking a dynamic and self-directed Program Manager to join our Corporate Digital Web Team. This role involves collaborating with Marketing partners across Operations, Business Units, Design, Brand, Communications, and Legal/Compliance to execute high-profile programs. 

This position is preferred as a hybrid role in our Chicago or Toronto office, though other locations may be considered. The candidate should be highly self-motivated and available across global time zones. 

The role encompasses key responsibilities and strategies for effective program management, including:  

Program Management & Execution 

• Own program management for an assigned group, including project execution strategy, workstream sequencing, and program-level tracking. 

• Oversee program status reporting with regular updates on KPIs, risks, and progress. 

• Lead multiple projects concurrently, ensuring goals are met across business, technology, and delivery teams. 

• Manage program launch readiness and post-launch rollout. 

Cross-Functional Collaboration 

• Collaborate with cross-functional leaders to align on resource requirements (technology, design, and project management) to execute strategies. 

• Manage and resolve cross-workstream dependencies and constraints while fostering collaboration across teams. 

• Lead regular meetings to ensure alignment and transparency among stakeholder groups. 

Risk & Issue Management 

• Identify, monitor, and mitigate risks and issues, assessing their impact on program objectives. 

• Develop proactive strategies to address challenges and ensure program success. 

Process Development & Optimization 

• Continuously improve processes to enhance efficiency and program outcomes. 

• Coach teams on project management and lifecycle practices to optimize execution. 

• Ensure adherence to project principles and provide coaching support for product development initiatives. 

Stakeholder Management 

• Communicate updates across all stakeholder groups to ensure alignment and transparency. 

• Align program deliverables with stakeholder needs through active engagement. 

Program Readiness & Rollout Management 

• Prepare programs for launch with readiness reviews, risk assessments, and rollout plans. 

• Assess timelines, activity sequencing, and resource allocation during program reviews. 

Leadership & Mentorship 

• Coach and develop project managers to strengthen delivery capabilities. 

• Promote best practices in project management to drive scalable success. 

Qualifications: 

The ideal candidate has a bachelor’s degree and several years of experience managing intertwined technical programs. They should demonstrate strong leadership, collaboration, and problem-solving skills while excelling in prioritization, process improvement, and stakeholder engagement; specifically: 

Education and Experience 

• Bachelor’s degree required. 

• 5-7 years of experience with a proven track record in complex technical project and program management. 

Leadership and Collaboration 

• Demonstrated leadership and ability to foster global team collaboration. 

• Proven ability to partner with leadership to cultivate a collaborative, high-performing, and efficient environment. 

• Effective at coaching teams and providing feedback to stakeholders and executives. 

Project and Program Management 

• Experience managing competing cross-program priorities in a fast-paced environment. 

• Skilled at managing decision-making processes and facilitating constructive team debates. 

Skills and Competencies 

• Strong skills in leadership, communication, time management, problem-solving, and analysis. 

• Ability to identify and implement process improvements effectively. 

• Comfortable navigating ambiguity and maintaining team focus. 

Compensation and Benefits

At Morningstar we believe people are at their best when they are at their healthiest. That’s why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:

• Financial Health
  • 75% 401k match up to 7%
  • Stock Ownership Potential
  • Company provided life insurance - 1x salary + commission

• Physical Health 
  • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
  • Additional medical Wellness Incentives - up to $300-$600 annual
  • Company-provided long- and short-term disability insurance

• Emotional Health 
  • Trust-Based Time Off
  • 6-week Paid Sabbatical Program
  • 6-Week Paid Family Caregiving Leave
  • Competitive 8-24 Week Paid Parental Bonding Leave
  • Adoption Assistance
  • Leadership Coaching & Formal Mentorship Opportunities
  • Annual Education Stipend
  • Tuition Reimbursement

• Social Health 
  • Charitable Matching Gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days
  • 15+ Employee Resource & Affinity Groups

Base Salary Compensation Range

Total Cash Compensation Range

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we’ve found that we’re at our best when we’re purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.