Program Consultant, Health Care
Dallas, TX, United States
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Program Consultant, Health Care supporting our National Center office that is located in Dallas, TX. This role can be home based.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.
Responsibilities
This individual will be responsible for implementing quality programs to improve care for patients with cardiovascular disease and stroke. Responsible for working with multiple sites to educate and empower improvement in treatment to guidelines, clinical processes, and practices. Successful market management will require that this individual:
- Engage with clients at hospitals, healthcare systems, post-acute facilities, ambulatory/outpatient settings, or EMS organizations to implement and deliver program and product services, including active data collection, decision support tools, best practice sharing, quality improvement consultation, and how to build a program site team/infrastructure for success
- Consult with appropriate hospital teams to identify and resolve compliance issues and facilitate program participation progress and optimization of program and product value and return on investment
- Develop relationships with physician champions, key stakeholders and decision makers/influencers in C-suite or executive positions as well as essential relationships with front line leaders and data abstractors
- Collaborate with state departments of health, regional authorities and other partners to further cardiovascular systems of care
- Document activities in customer relationship management tools such as Microsoft Dynamics. Record and report on account interactions and execution of the supported initiative including tracking progress …
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Home Based
Benefits/PerksCorporate university Dental Disability Employee Assistance Program Incentive programs Life Insurance Medical Merit increases Paid Time Off Professional development Retirement program Telemedicine Training Training and support Vision Wellness program Work-life harmonization
Tasks- Develop relationships
- Develop relationships with stakeholders
- Document activities in CRM
- Engage with clients
- Relationship building
Advanced PowerPoint Clinical processes Clinical process improvement CMS Communication Compliance Consultation Customer Relationship Management Data capture Dynamics Ems Excel Healthcare Healthcare quality Healthcare systems Health education Interpersonal Leadership Microsoft Dynamics Policy PowerPoint Process Improvement Quality improvement Relationship building Relationship Management Reporting Training Word Written communication
Experience2-5 years
EducationBachelor's degree Communication Equivalent Equivalent work experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9