Professional Technical Writer

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

Your role in our mission

Essential Job Functions

• Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.
• Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.
• Interviews programmers, engineers, developers, and other technical personnel;. Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research technical information for use in more complex documentation.
• Writes, organizes, enters and compiles more complex online help files to support end users.
• Creates, compiles, and delivers more complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes.
• Assists in creating project plan, etc. for completing documentation.
• Provides leadership and work guidance to less experienced personnel.

What we're looking for

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in communications, journalism, technical writing or related field preferred
• Three or more years of technical writing experience
• Experience working with desktop publishing, word processing, and on-line documentation software
• Experience working with industry writing style such as grammar, sentence form, and structure
• Experience working with company software products

Other Qualifications

• Strong communication skills
• Personal computer and business solutions software skills
• Good proofreading and editing skills
• Ability to convert technical knowledge into easily understood terms
• Ability to work independently and as part of …