Production Manager, CFFP

Job Title 

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Production Manager role is essential to ensuring a quality learning experience for all our students, being responsible for smooth execution of the College’s programs and courses on our learning management, order processing and portal systems as well as the print process for our textbooks. This role manages both the CFFP production and editorial teams and collaborates with faculty and staff at the College and across Kaplan North America shared services.

Key Responsibilities:

• Lead and coordinate placement of CFP education program, professional designation programs and graduate classes on learning management systems, portals, website and order processing system, provisioning our programs to our students. This involves seeing each course and program build through an entire project cycle, building relationships and collaborating with multiple teams responsible for various stages in the course and program builds and holding each accountable for deadlines vital to timely provision of educational systems and materials.
• Oversee the editorial team and ensure the timely, accurate and efficient creation of textbooks, assessments and other supplementary educational materials for instructors and students.
• Coordinate quality control of course and program builds on learning management systems, portals, and order processing system to facilitate accurate delivery of courses, programs, materials and systems experiences for students, faculty and staff.
• Critically assess and improve production and editorial processes to enhance efficiencies and reduce errors and poor user experience for students, faculty and staff. 
• Communicate stages of production processes and changes to courses to stakeholders, via email, presentations and project management software and documentation, to ensure all are aware and able to effectively support students and clients.  
• Serve as an administrator of the Canvas learning management system, leading the College in building and managing courses and programs on Canvas and by gathering key assessments and information about student engagement in the LMS for analysis by relevant teams.
• Provide faculty and staff guidance on the capabilities of the College’s learning management systems as they …