Product Specialist - South

Are you a compassionate and personable individual looking for a fulfilling career? Look no further than Accora!

We are seeking passionate individuals to join our dynamic team of field-based Product Specialists, representing Accora to customers and end-users throughout the South. As a Product Specialist, you will play a crucial role in empowering vulnerable clients, bringing dignity to their everyday lives, and ensuring they receive the best possible outcome.

Join us at Accora, where you can make a real difference in the lives of others while pursuing a fulfilling and rewarding career.

Requirements

As the face of our company, you will be responsible for providing exceptional service, ensuring clients receive the best products and value for their money. At Accora, we prioritize the customer's needs over making a sale and are committed to being empathetic while maintaining a high level of professionalism. We value customer feedback and regularly assess our team to ensure we have the right people in place.

Your Contribution: Making a Positive Impact

• Carrying out seating assessments in the South of England via home visits, care homes and hospitals with assessment chairs (including bariatric chairs) and beds as required
• Carrying out demonstration/training sessions and presentations to groups of prescribers as directed by Sales Managers
• Managing your diary to facilitate client visits and assessments
• Managing the stock you hold to facilitate scheduled jobs in your diary
• Assisting colleagues with upstairs deliveries of chairs/beds
• Completing required administrative work, including following up on quotations and recording assessment outcomes.
• Ensuring that all clients are receiving an excellent level of customer service from Accora
• Maximising sales activity by supporting the sales team when required
• Helping to develop new areas of business
• Maintaining and continually improving relationships with existing clients, particularly with key contacts
• Participating in product development, providing feedback to aid with the launch of new products
• Regular video conferences with head office
• Regular face-to-face meetings at head office – usually every 6 months
• Retaining and maintain demonstration equipment in good condition
• Adhering to relevant quality and regulatory requirements at all times
• Completing company training, including health and safety training, on time and to your best ability.
• Maintaining excellent levels of personal appearance and hygiene at all times

Qualifications and training

It is desirable that the postholder has:

• Qualification to A-level standard or equivalent

Experience …