Product Specialist - Remote (US or Canada)
As a Product Specialist, you will play a key role within go-to-market by supporting our sales teams with customer requests and learning resources. You’ll be vital in expediting sales opportunities by assisting customers with their compliance needs, actively responding to security questionnaires, and other vendor registration requirements. As part of our human-centric approach to security, you will be instrumental in supporting customers and other go-to-market teams by creating valuable video and knowledge base content, and facilitating customer office hours. Your efforts will aim to increase adoption, reduce friction, and elevate the understanding of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Possesses the ability to communicate technical information in a way that is accessible and appealing to a general audience.
- Demonstrates superior presentation and writing skills.
- Possesses a sharp eye for detail and a commitment to ensuring high-quality standards.
- Demonstrates a high level of adaptability, effectively managing multiple projects concurrently while upholding exceptional quality standards.
- Possess strong time management skills, demonstrating the ability to prioritize tasks efficiently and meet deadlines consistently in a fast-paced work environment.
- Demonstrated ability to work independently and in a team setting.
- It’s a bonus if you have personal experience with 1Password or another password …
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Regions Countries Benefits/PerksCompany-wide wellness days off Comprehensive health coverage Dental Employee stock option program Equity grant Generous PTO policy Health Incentive programs Paid Time Off Retirement matching program RRSP Wellness coach Wellness Coach membership Wellness spending account
SkillsAdaptability BI Communication Content Content Creation Customer Engagement Email Go IT Presentation Product Knowledge SaaS Sales Security Social Time Management Writing
Tasks- Product knowledge
- Provide training
- Support sales teams
Canada-based roles only Occasional travel for in-person engagement USA-based roles only
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Edmonton America/Los_Angeles America/Moncton America/New_York America/Regina America/St_Johns America/Toronto America/Vancouver Pacific/Honolulu UTC-10 UTC-3 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9