Product Solution Sales Specialist - LHB

Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Luminare Health (a subsidiary of Health Care Service Corporation), you will be part of an organization committed to offering custom services to self-funded health benefits plans that manage costs – without compromising benefits – by offering innovative solutions, flexibility, transparency and customer support. This is an exciting time to join our team and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration and service to our communities. 

Job SummaryThe Product Solution Sales Specialist role will provide the organization, brokers, clients, and prospects with an understanding of solutions within the Luminare Health solution portfolio and consult with Sales, Client Management and/or clients to design configurations of offered solutions that meet client-specific needs and work with Client Management and/or clients to enhance and evolve those configurations as needs evolve. Luminare Health offers a wide range of solutions to meet diverse client and member needs, and this role will work with cross-functional teams to help plan and execute a comprehensive client-specific packaging and design for existing solutions. This role will lead the development of solution specifications for clients, ensure solutions are effectively implemented for clients and address implementation issues as they arise and work with the product manager to assist with managing the performance of those products and solutions from a client perspective. This role will facilitate/lead product and solution process design, strategy, and implementation sessions, including documentation and execution activities with clients and/or brokers. The duties may include meeting with brokers and clients to understand their needs and optimal solution design. A natural curiosity a continuous improvement mindset is important. The Solution Sales Support individual will have a strong knowledge of the products and solutions Luminare Health offers and the competitive healthcare landscape to help the Sales and Client Management teams effectively position our product portfolio in a way that is clear and compelling. Additional responsibilities include and are not limited to developing presentations for internal leadership on products, solutions and key customer segments, supporting go-to-market needs for new products, drafting content to help strengthen RFP responses related to our products and solutions, and promoting our innovative solutions in new ways.

Requirements

• Bachelor’s Degree
• Strong sales and client/customer support and retention experience.
• 5 - 7 years of relevant product management and solutioning experience
• Strong analytical skills, …