Product Owner with UX Design Experience

Product Owner with UX Design Experience 

Job Summary

As a Product Owner with a background in UX design, you will play a critical role in bridging the gap between business requirements and user needs.  You will work closely with cross-functional teams to ensure that the product not only meets functional requirements but also provides a seamless and intuitive user experience.  The Product Owner is a seasoned member of the Product Team that can support complex product solutions, leading multiple scrum teams and partnering across the product team to deliver value to the market through solution capabilities. This role may manage direct reports and/or serve as a functional area expert, developing and implementing best practices and collaborating with other Product leaders to improve the effectiveness of the broader Product organization. The Product Owner must have a deep understanding of the product from both the business and technical perspectives and the skills required to lead teams.

Primary Duties

• Specific to their product area, the Product Owner’s responsibilities include delivery of high-quality epics and user stories, backlog prioritization and grooming, and sprint management for efficient and informed code delivery. This role owns the epic and user story backlog and is accountable for breaking down epics into user stories that are consumable and testable by a scrum team. They accept user stories as done at the end of the sprint and ultimately drive to code readiness for product release. They lead sprint activities such as the retrospective, demo, and planning sessions with Engineering team.
• This role serves as a trusted partner with Engineering with the ability to articulate both internal and external needs. In collaboration with Product Management and Product Design, this role leverages 3rd party market research and solicits voice of customer input and user feedback to validate requirements, stories, and designs. This role connects business requirements and design criteria to technical requirements and ultimately breaks the work down into development increments that Engineering can deliver code against.
• This role may involve direct management of Product Owners with responsibilities including performance management, coaching and development. In addition, they may also serve as functional expert, responsible for identifying and standardizing the organization around best practices and tool sets. This requires collaboration with Product and Engineering leaders to ensure processes and methodologies across the functions are cohesive and effective.
• Utilize UX design tools such as Figma, Miro, and Balsamiq to create wireframes, prototypes, and user flow diagrams that effectively communicate design concepts and user journeys. (Preferred, but not required)  

Experience 

• 3+ years prior working experience as Product Owner with some focus on UX design.
• Proficiency in UX design tools such as Figma, Miro, and Balsamiq.
• Strong ability to create user-centered designs that meet business objectives.  
• 2+ years working in an Agile, Scaled Agile, Scrum environment or equivalent (e.g., user story writing, grooming backlogs, participating in Scrums, etc.)
• 2+ years working in healthcare environment, including software solution delivery, implementation or maintenance
• 2+ years working with Agile process management tools, including Jira and Confluence
• 2+ years of working experience with Microsoft Office tools (MS Visio, MS Word, MS PowerPoint, etc.)

 Skills

• Clear, concise and candid communication skills
• Action-oriented leader with a “can do” attitude
• Collaborative approach with ability to manage delivery and requirements across teams
• Technical and business aptitude enabling navigation across audiences
• Familiarity with open-source Big Data technology stacks (Apache Nifi, Spark, Kafka, HBase, Hadoop/HDFS, Hive, Drill, Pig, etc.) or commercial open-source Big Data technology stacks (Hortonworks, Cloudera, etc.) Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Owner, or equivalent. (Preferred, but not required)
• Familiarity with continuous delivery technologies (e.g. Puppet, Chef, Ansible, Docker, Vagrant, etc.)
• Familiarity with build automation and continuous integration tools (e.g. Maven, Jenkins, Bamboo, etc.)

Education

• Bachelors - Information Systems, Computer Science, Business Administration, or related field (Required)
• Masters - Information Systems, Computer Science, Business Administration, or related field (Preferred)

Who We Are
  For over 30 years, TeleTracking has been operating with a simple mission, to ensure that no one waits for the care they need. Our state-of-the-art technology, combined with actionable best practices and a strong advisory services team, means that we provide the critical operational components required to build a responsive, resilient healthcare system. One of those key components is the centralization of hospital operations…the ability to see in real-time everything from the number of available beds to receive and treat patients to the number of pieces of available medical equipment. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees.  We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone. 

Work Environment 
   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office, handle various types of media and equipment, and visually or otherwise identify observe and assess.  The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

TeleTracking has a COVID-19 vaccination policy which mandates vaccination or an approved exemption due to religious or medical reasons for certain roles.  Any accommodation request will be objectively considered in accordance with the Federal, State, and Local laws on a case-by-case basis. 

TeleTracking is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment.

An integral part of TeleTracking’s commitment is to comply with all applicable federal, state, and local laws concerning equal employment and affirmative action.