Product Owner

General information

Reference

001779  

Publication start date

08/01/2025

Publication end date

23/01/2025

Post Description

Product Owner

Vacancy location

Location

South West, Gloucestershire, Rosehill - Hybrid

Vacancy details

Job Profile

Digital Services - Technical Teams

Title

Product Owner

Contract Type

Full Time

About us

About UCAS

UCAS is at the heart of connecting people to higher education. 
 
UCAS is the world’s leading shared admissions service for higher education. We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers. 
 
We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We're committed to delivering a first-class service to all of our customers — they're at the heart of everything we do. 

Business Unit description

The Customer Operations business unit at UCAS was formed to deliver and enhance the support and product & services provided to students, advisers, providers and other stakeholders involved in the higher education admissions process.

 

This department focuses on improving the efficiency and effectiveness of customer interactions, ensuring that applicants and the providers they consider, and apply to, receive timely and accurate information, assistance, and guidance throughout the application cycle. 

 

It’s also the unit where we anticipate, respond to and define customer change to ensure UCAS can meet the needs of its customers and stakeholders going forward. Working in cross-company multi-disciplinary teams comprising; Customer Service and Relationships, Product Management, International, Policy, Admissions Reform and Fair Access.

About the role

Contractual Hours

35.00

About the role

 

Please note this role is a 12 month maternity cover 

 

The Product Owner (PO) is a key member of the agile delivery team, responsible for defining and prioritizing product backlog items (stories) to ensure smooth execution of business and customer priorities. The PO balances both functional and technical integrity of the product features or components, ensuring the team delivers maximum value.

 

In this role, the Product Owner ensures that prioritised backlog items meet user needs and align with the 'Definition of Done.' The PO plays a pivotal role in collaboration, working closely with Product Management, development teams, Architecture, Service Owners, customers, and other key stakeholders to deliver high-quality product outcomes.

 

 

Please see full job description attached 

Skills, qualifications, and experience

 

 

Please see full job description attached 

Package

Salary - up to - £52,000 

30 days annual leave (plus 3 concessionary days over Christmas and your bank holidays!) 

Flexibility – UCAS positively supports Hybrid working for its employees, meaning you can work between home and the office in a way that suits you and the business and also has a comprehensive Flexible Working Policy 

A generous pension scheme 

Hundreds of high street discounts and offers with Perkbox 

Internal training and development 
Subsidised gym and café 

Be rewarded for going above and beyond with our ex-gratia bonus scheme and Celebrating U, our quarterly employee recognition scheme 

Dedicated volunteer employee networks promoting wellbeing, awareness and inclusion  

Working Arrangements

Is fully remote working an option?

No

Attachments

Attachment

Product+Owner+-+December+2023.pdf (329 Kb) Apply