Product Marketing Manager

Who Are We?

Thanx is a leading loyalty and guest engagement platform for restaurants. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. Thanx’s proprietary credit card tokenization technology dramatically increases the volume and accuracy of purchase data which sits at the core of our CRM suite of tools and our app and web-based ordering experiences deliver industry-leading conversion and repeat purchasing. We were named to Nation’s Restaurant News “2020 Power List” as one of the 50 most influential innovators in food-service.

Thanx has gained the investment of prominent venture and growth equity luminaries, having raised more than $30M from elite investors such as M33 Growth, Ribbit Capital, and Sequoia Capital. Core to our success is a culture that has attracted some of the best talent from across the country; we are proud of incredibly strong employee tenure, track record of internal promotions, and impressive alumni network. We credit our cultural “core behaviors” with these accomplishments: Find A Way, Focus on What Matters, Say “Thanx” Genuinely, Encourage Diverse Perspectives, and Lead,Virtually.

Who Are You?

As a member of the small but mighty Thanx marketing team, you'll be responsible for a broad range of activities with increasing exposure to GTM strategy as you get acclimated. This is a rare opportunity to play a critical role in the growth of a fast-paced startup while making a direct impact on a rapidly changing industry. Reporting to the VP of Marketing and working closely with sales, product management, and customer success, you will support a wide range of activities across the marketing funnel with a focus on product marketing. 

This position may be a good fit if:

• You are a strategic thinker but pride yourself on being able to fully own and execute at any level of detail.
• You have a background and deep understanding or interest in the restaurant industry and can listen, learn and then articulate current and future buyer pain points.
• You are naturally curious and take a scientific approach to learning and asking questions.
• You enjoy relentlessly listening to and advocating for existing and future customers.
• You thrive in high-impact and high-visibility arenas but love being in the weeds, and problem-solving at any level.
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