Product Manager/ Product Owner

About Us:

eSimplicity is a modern digital services company that works across government, partnering with our clients to improve the health and lives of millions of Americans, ensure the security of all Americans—from soldiers and veterans to kids and the elderly, and defend national interests on the battlefield. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that courageously equip Federal agencies with solutions to transform today for a better tomorrow for all Americans. 

We are looking for a Product Manager / Product Owner with proven experience defining product strategy and delivering high-value, time-sensitive products in a complex, regulatory environment. This project utilizes rapid design and development techniques within SAFe© Agile to respond to customer demands for meeting the challenges of government healthcare directives. The successful candidate will interface with customers and teams to establish product plans, define and prioritize features, and facilitate delivery, analysis and iteration throughout the Agile lifecycle.  

Responsibilities: 

• Define the product or team's vision within the scope of a particular team, product or feature set, ensuring alignment with user needs and business objectives. Develop a clear perspective on future goals and definitions of success for the team/product. 
• Create and manage a product roadmap, prioritize features, and align them to program goals. Continually reviews and refines roadmap it as needed. 
• Develop an understanding of user needs, behaviours, and pain points to guide product decisions. Focus on delivering and validating value to users, balancing business goals with user needs and feedback 
• Maintain and prioritize the team/product backlog ensuring items are well-defined, and ready for development. Develop & prioritize features based on user needs, program strategy/roadmap, policy/program requirements, and hypothesized value. Drive clarity on requirements. Lead backlog refinement sessions and ensure backlog readiness for sprint planning 
• Develop epics, features and user stories that enable the team's objectives. Work with the delivery team to draft acceptance criteria for user stories. Produces concise, accurate requirements documentation when necessary.  
• Engage closely with the Agile team, ensuring clear communication and successful execution of sprint goals. Keep the team on-track towards delivering PI or quarterly objectives. Understand and manage upstream and downstream dependencies. Manage trade-offs within the sprint and provide recommendations that support effective change management within the sprint or PI 
• Facilitate brainstorming and workshopping activities within the team that generate innovative solutions to business/user problems. Develop subject matter expertise on the product/technology. 
• Provide proactive and transparent updates to the team and partners. Collaborate with diverse teams (engineering, HCD, security, operations) to execute product plans effectively. Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments. Bridge the communication between the agile/project teams and key stakeholders by building and maintaining relationships 

Required Qualifications: 

• Bachelor’s degree in Information Technology, Computer Science, Business Administration or related field/equivalent work experience 
• 4-7 years of relevant experience in product management and end-to-end product delivery in the government or commercial healthcare industry 
• Ability to collaborate and communicate with technical and non-technical personnel from analyst to C-suite executives.  
• Ability to effectively communicate and negotiate priorities between stakeholders, including customers, development teams, and management.  
• Experience delivering in an Agile environment and using JIRA, Confluence and SharePoint applications 
• Ability to work in a fast-paced and time-sensitive environment 
• Excellent oral and written communication skills  

Preferred Qualifications: 

• SAFe certification and/or practical SAFe experience 
• Experience building and optimizing data platforms and analyzing complex data sets 
• Experience with customer support processes and products (ie Service Now) 
• Domain knowledge of Medicare, Medicaid or healthcare verticals 

eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager. 

Occasional travel for training and project meetings. It is estimated to be less than 5% per year. 

Benefits: 

We offer a highly competitive salary, full healthcare benefits and a flexible leave policy.
 

Equal Employment Opportunity: 

eSimplicity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability.