Product Manager, Performance Cloud VMware

Location: Work from anywhere

Here's how you will contribute to the success of the company

We are looking for an experienced Product Manager for our Performance Cloud powered by VMware product line, which is our Infrastructure-as-a-Service platform. Sherweb is a VMware Premier Partner, and we wish to build on that status to expand our portfolio.

 The ideal candidate would be an experienced Product Manager. The candidate should already have a strong background in offerings from VMware cloud service providers (CSPs), possibly from a CSP that has achieved the Broadcom Pinnacle or Premier status.

 You will need to drive key deliverables on both strategy and execution.

Key strategic deliverables include:

• Define and communicate the vision and roadmap (short-term, long-term) of the product family/practice that aligns with the company’s overall business objectives.
• Present the product roadmap to various internal executive reviews and to strategic clients.
• Determine pricing strategies and keep our pricing aligned with market expectations.
• Build partnerships with new vendors and strengthen existing ones.
• Provide comprehensive understanding of the product portfolio: features, functionalities, technical specifications, use cases, etc. Familiarity with relevant stakeholders, product history for making well-informed decisions.
• Take responsibility for the overall P&L profitability and budgeting (per function, RTB vs investments, etc.).
• Monitor the market and competitive landscape and link it to our strategy. Where do we play?
• Conduct SWOT analysis to better understand our positioning.
• Articulate our value proposition to attract, grow and retain our customer base. How do we win?
• In collaboration with Marketing, develop positioning and messaging that resonates with our partners, relating product capabilities in terms that they understand, care about and are willing to pay for.
• Define how our services are priced considering our distribution model and cost structure.
• Develop cross-sell and bundling product strategies.
• Perform data analysis to produce forecasts and identify trends.
• Quarterback the go-to-market strategy to successfully launch new products.
• Outline and track our product objectives with regards to reach, penetration, sales churn reduction, customer retention and revenue growth.
• Identify and pursue business opportunities related to product and evaluate potential software vendors (buy/build/partner).

For execution, the key deliverables are:

• Engage with customers to understand their needs, gather feedback (surveys, events, escalation cases, etc.) and ensure customer satisfaction.
• Assume impactful leadership cross functionally for the service category, ensuring aligned execution by all.
• Manage the relationship with our main vendors (discovery, ambassadorship, negotiations and more) by leading regular meetings and maximizing profitable collaboration opportunities.
• Understand product integration into Platform and relevant product processes (transfer in/out, migrations, billing information, scope of support, etc.).
• As required, act as the owner of internal business cases and related projects.

Here's what you need to have and master to get the job

• Proven experience in product management (7+ years) in the field of IaaS VMware offerings.
• A creative mind for problem solving, even outside your direct field of expertise.
• Strong-go-to-market skills and knowledge of the IaaS market, segmentation, offers, packaging and strategies.
• Financial acumen, understanding of basic financial and accounting principles.
• Strong ability to leverage product management tools to create and present processes and workflows.
• Ability to lead through influence in cross-functional teams, including Sales, Marketing, Client Experience and Agile Engineering to ensure successful product launches.
• Strong communication skills, used to tailor the message to different levels of the audience including to senior executives internally and externally. Experience as a public speaker an asset.
• Excellent understanding of the MSP market and its related products.
• Ability to inspire through clear and engaging vision, strategies and stories.
• Think big, start small and move fast, and deliver client-value consistently.
• Solid command of the fundamentals of marketing research, positioning development and analytics.
• Proactive, demonstrates initiative, strong at generating ideas.
• Strong relationship-management and negotiation skills, including experience with vendors.

Benefits of working at Sherweb

Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day.

A fast-paced work environment that adapts to you

• State-of-the art technology and tools.
• A results-oriented culture where talent, action, and thinking outside the box are given due recognition.
• Generous and caring colleagues of various professional and cultural backgrounds.
• Opportunity to recommend quality talent from your network through our generous referral program.

A flexible total compensation offer

• A base salary ranging between 79,450$ and 114,500 $ yearly
• Vacation time that considers your previous experience.
• Advanced paid hours to recharge your batteries (holidays and mobile days).
• A corporate discount program to help you save at merchants in your community.

Considerable growth opportunities

• Proximity to your direct manager and open, honest communication to support your development.
• Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career.
• Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year.

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.

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