Product Manager, eCommerce Integrations

Fender Musical Instruments Corporation is a world famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s ("FMIC") eCommerce team, you will be working across multiple teams to introduce and manage the product vision for new feature integrations to enrich and evolve customer experience, processes, and go-to-market strategies for the features and experiences we build.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for a Product Manager, eCommerce Integrations.  Working within a multi-disciplined product team, you’ll play a pivotal role in new feature integrations including personalization, loyalty, user account and enhancements to the growing merchandising toolset, supporting a maturing customer experience for the Fender, Jackson, and PreSonus brands. By placing product discovery and revenue potential at the forefront, you’ll be marshaling and nurturing engineers, designers, merchandising and marketing representatives to build and deliver a best-in-class direct-to-consumer experience for our customers globally to support our growth goals. 

Essential Functions:

• Work across multiple brands and regions to understand the architecture required to run a scalable product that thinks globally and can act locally to fit our regional business requirements. 
• Capture and rationalize the business needs for the eCommerce team, how this aligns with strategic initiatives and how this translates into the introduction of third-party feature integrations.  
• Advise and consult on app integration partners: Collaborate with the Product and wider eCommerce stakeholders to identify suitable feature integrations, the purpose they will serve and recommendations of implementation. 
• Provide input and guidance during project planning phase, working with Program Management to complete project planning exercises including developing timeline and identifying/scheduling activities.
• Lead on planning and strategy for integration projects in consultation with Dir. of Product, Dir. of Fender.com, and Program Manager to understand all support needs and agreement on project responsibilities. 
• Activity participates in the execution process, overseeing the implementation of new feature integrations ensuring all functional teams are informed of needs, direction and project progress.
• Act as change management SME to train Merch and Ops new feature enhancements both Shopify and Contentful ecosystems. Become an advocate for platform capabilities within the Shopify ecosystem, helping the business adapt and translation into new features and workflow approaches.    

Qualifications:

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