Product Manager, Digital Operations

Job Family

Agile Leadership

About Us 

 

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.  

 

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. 

     

Who We Are 

  

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.  

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. 

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. 

What We Do 

 

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. 

 

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.  

Job Description Summary

Collaborate with key stakeholders and senior/executive management to define and establish the digital product vision and roadmap. Drive the strategic and customer-centric focus in collaboration with Product Owners to clearly convey a vision to help delivery teams understand the roadmap and how their collective work enables value-based outcomes.

Job Description

Responsibilities

• Establish and prioritize the product roadmap and its backlog in collaboration with the team.

• Research and evaluate market-based and customer-inspired insights that inform the product's vision and comprehensive strategy planning.

• Build and maintain strong partnerships across the organization and with other key delivery leaders to synchronize business value delivery on a larger scale than the single delivery team. 

• Ensure product aligns with company strategy and broader product strategies through regular communication with customers, stakeholders and product management. Coordinate with the POs and Scrum Masters to facilitate short feedback loops between delivery teams and stakeholders through frequent deliveries and sharing of lessons learned.

• Develop and promote strong business cases for additional funding that win the support of senior business stakeholders and get prioritized for execution.

• Provide leadership and direction to delivery teams (Product Owners, Scrum Master, UX Designers, Developers, Testers) through building a strong and positive culture that puts employee experience and satisfaction at the forefront.

• Ensure products supported by delivery teams optimize the ROI in support of strategic business objectives.

• Provide vision and serve as a champion of customer perspectives to the Agile team in the form of clearly written epics, themes and user stories each with clear acceptance criteria in collaboration with the team. Help the team make business trade-offs between near term and longer term product goals. Provide leadership to make the hard calls on scope and competing priorities while realistically manage stakeholder demands.

• Collaborate proactively in ceremonies with UI/UX team, product scrum team, and other product owners to maintain the product roadmap, business outcomes, and goals.

• Provide direction to POs as they lead regular backlog refinement workshops to help estimate relative feature value and update delivery forecasts to aid prioritization, minimize oversubscription of delivery teams and manage stakeholder expectations.

• Engage in scaled agile practices and coordinate with other PdMs and POs (as needed) to promote cross-team alignment around product roadmaps and dependencies.

• Lead product release planning with technical and business stakeholders and set expectation for delivery of new functionalities.

• Participate in system demos at the end of the iteration and provide story/feature acceptance per the pre-agreed “Definition of Done” criteria.

• Recruit, select, orientate, train, develop and coach team members. 

• May have direct reports.

Qualifications

• Bachelor’s degree in business, computer science, or equivalent work in a related field

• Five years of experience leading and managing teams across multiple domains

• Five years of experience as a Product Owner, business analyst, or related field

• Expert knowledge of agile delivery methodologies

• Experience with JIRA, or similar agile product management toolset

• Experience establishing and executing a product vision and roadmap across several teams/domains

• In-depth experience with agile methodologies, technical understanding of products, and up-to-date on industry standards and best practices

• Solid understanding of the product lifecycle

• Excellent verbal and written communication skills

• Proactive and highly organized, with precise attention to detail

• Ability to build strong relationships with business analysts, UI/UX team, leadership, senior management, and internal and external stakeholders

• Proficient computer skills, Microsoft Office Suite; working knowledge of software development

Preferred Qualifications

• Background or experience in Financial services, ideally Employee Benefits, Annuities, and/or Life Insurance

• Track record of continued and recent education in agile, including training, conferences, user groups and self-study

• Knowledge of approaches discussed in the agile space: XP, Kanban, SAFe, LeSS, Crystal, FDD, etc.

• Second level Product Owner certification (e.g. CSPOII, SAFe POPM)

• Experience as a collaborative leader

Working Conditions

• Office environment: remote location

Compensation

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.** 

The Salary for this position generally ranges between $134,000 - $150,000 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. 

Bonus Eligibility

This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

Worried about not having every single qualification listed? It’s okay. If it’s a role you’re interested in, we encourage you to apply. Employees who enjoy their jobs are one of our favorite things. 

What We Offer  

 

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 

 

Compensation Benefits 

• Competitive Pay 

• Bonus for Eligible Employees 

 

Benefits Package 

• Pension Plan 

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

 

Health and Work/Life Balance Benefits 

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• College Coach Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

 

Inclusion & Diversity  

  

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. 

  

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. 

   

Giving Back  

  

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.     

  

Transamerica’s Parent Company  

 

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has  grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.   

* As of December 31, 2023

 

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