Product Management – B2B Scores Internal Release Manager

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“The FICO® Score is the leading credit risk tool supporting lenders and stakeholders across the U.S. and Canadian financial services landscape. Alongside companion offerings like the FICO® Resilience Index, these syndicated solutions leverage advanced predictive analytics powered by consumer credit data.  We are seeking a detail-oriented and dynamic Internal Product Release Manager to oversee the release lifecycle of our B2B credit scoring tools and models. This role ensures seamless planning, coordination, and execution of internal software, algorithms, and model releases within the organization. The successful candidate will work closely with cross-functional teams, including data science, engineering, risk management, and compliance, to ensure timely and high-quality deployments while adhering to organizational standards and regulatory requirements.” – Vice President, B2B Scores Product Management

What You’ll Contribute

• Review product release management artifacts for quality, completeness and adherence to standards.

• Project management for complex projects with multiple stakeholders; Provide project management for internal initiatives such as customer migration plans as part of product retirement strategies.

• Facilitate gathering of evidence for internal company controls for effective operation of the B2B Scores business.

• Document best practices, process guides, etc. and maintaining a library of product management resources.

• Organize release readiness reviews, signoffs, and post-release retrospectives.

• Support product managers through the release process, follow-up, and issue resolution.

• Align departments and work cross functionally on release objectives, timelines, and dependencies.

• Execute and maintain robust processes for release management, including version control, change management, and issue tracking.

• Ensure all releases comply with internal policies, regulatory standards, and risk management protocols; work with Compliance to incorporate updates and communicate updates to product management team.

• Drive process improvements to enhance release efficiency and minimize risks.

• Identify potential risks related to releases and proactively communicate to product owner.

• Maintain comprehensive documentation of release plans, processes, and outcomes.

• Provide regular updates to stakeholders, including leadership, on release progress, risks, and success metrics.

What We’re Seeking:

• Bachelor’s degree in Computer Science, Business Administration, Finance, or a related field. Master’s degree preferred.

• 5+ years of experience in release management, project management, or a similar role within a financial services or technology environment.  Product retirement planning is a plus. 

• Familiarity with credit scoring models, model risk management, data science workflows, and related OCC regulatory frameworks is required.

• Strong understanding of release management tools, version control systems, and Agile methodologies.

• Excellent organizational and multitasking skills with a keen eye for details is a must.

• Exceptional communication and stakeholder management abilities across a variety of functional areas and levels within the organization.

• The ability to work under pressure and meet tight deadlines in a fast-paced environment.

• Knowledge of machine learning or statistical modeling principles.

• Experience with tools like JIRA, Asana, or other product management tools.

• Experience with SharePoint to organize information and adhere to company standards.

• Certification in project management (PMP) or Agile methodologies (Certified Scrum Master) is a plus.

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

• The targeted base pay range for this role is: $91,000 to $143,000 with this range reflecting differences in candidate knowledge, skills and experience.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy