Product Launch Specialist

ABOUT THE ROLE

We are recruiting Product Launch Specialists on a fixed-term contract / Secondment to join the team. The successful candidates will be responsible for onboarding new products for John Lewis shops and E-commerce by requesting, uploading & validating accurate, complete and timely product data & digital assets ahead of stock arriving in the warehouse. You will work closely with suppliers and internal teams, to maximise the customer experience and to drive search, conversion and sales of John Lewis products. You will manage high volumes of data in our Product Information Management tool, to ensure that all new products are created and enriched to JL standards within SLAs.

You will work closely with:
- Product Launch Manager & other Product Launch Specialists
- 3rd parties (e.g. Suppliers, Clipper Group/iForce)
- Category Teams (Buyers & Merchandisers)
- Product Launch Operations matrix team (e.g.Asset Production Coordinator, - Online Launch Executive)
- Product Data
- Supplier Operations
- Online Trade Team
- Trading Optimisation Specialists

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• Expected salary - £26,600 - £34,000 (dependent on experience) 

• Contract type - These positions are 12 month Secondments/Fixed Term contracts.  

• Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Product Launch team work 1 day a week in the office (Wednesdays) to connect and on a more ad-hoc basis to attend key meetings. 

• Location - This role is based at our London Head Office campus in Pimlico. Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role. 

Key responsibilities

• You will be accountable for the creation and collation of accurate product data and supplier provided digital assets that meet our launch requirements. 

• You will take ownership of supplier compliance of ‘right first time’ data through supplier training and work closely with Product Launch colleagues to ensure that product information is to the required standard. 

• You will be the point of contact for suppliers for all Product Set Up activities and drive compliance to ensure data is complete and accurate. 

• You will escalate ongoing compliance issues as appropriate, building strong relationships across Product Launch Operations to support end to end improvements. 

• You will be responsible for item creation of product …