Product Enrollment Suite Agile Product Manager(Remote)

Incumbent will be a member of the Business Solutions and Implementation (BSI) Team, representing Cigna and Evernorth business needs in respect to the Product Enrollment Suite (PES).  Supports the PES Agile Release Train (ART) as one of the  Agile Product Managers.

RESPONSIBILITIES:

• Responsible for ensuring that Features are clear, concise, measurable, and marketable in support of the PES applications.

• Meet scope commitments and agreed upon milestones/releases by delivering artifacts on time with quality.

• Partner with Business and Development to ensure every Feature has applicable functional and non-functional requirements documented. 

• Supports creation and communication of product vision and product development strategies for the PES ART.

• Fully understands customer needs, external environmental influences, and competitive offerings and provides key input to the Feature roadmap.

• Develops minimally-marketable Features to obtain commitment during PI Planning.

• Defines clear and concise acceptance criteria by leading cross-functional experts from data evaluation through to sign-off.

• Provides input to the program backlog prioritization process to ensure Features are appropriately prioritized.

• Supports System Architect in the development and prioritization of enablers, and the identification of constraints, guidelines, and non-functional requirements as they relate to owned Features.

• Manages ART intake for supported products/solutions and creates/supports the creation of estimates when needed.

• Represents the ART to external stakeholders, teams, and suppliers.

• Supports Release Train Engineer in scope management, risk management, financial management, communication management, and PI Planning materials.

• Drives resolution of issues related to feature delivery, escalating when appropriate.

• Provides product/marketplace direction throughout the PI.

• Serves as point of contact for Epic Refinement Team.

SKILLS:

• Project Management: 

  • Ability to manage project plans, priorities and resources in an Agile Development environment

  • Demonstrated ability to work independently while managing multiple projects and priorities.

  • Ability to identify scope of work and estimated effort.

  • Ability to identify issues, explain impacts and risks and propose solutions.

  • Strong analytical, technical and problem-solving skills that enable an individual to understand business problems and proactively identify solutions.

  • The ability to analyze trends or issues and propose and implement solutions and/or process improvements as well as translate customer business needs into application.

  • Build, interpret and enhance business requirements, design specifications, application documentation and unit est case scenarios.

  • Identify result, process, and solution gaps; develop case specific solutions.

• Technical:   

  • Ability to document, present and ensure implementation of configurable design.

  • Ability to ensure designs are based on strategic initiatives and a holistic understanding of the system, current and future-state vision.

  • Understands requirements, feasibility and gap analysis.  

  • Ability to understand the interdependency between technology and business process impacting the organization.

  • Understands our data and leverages in developing solutions. 

  • Technical sophistication with relational database concepts, querying, data warehouses and decision support tools.

  • Ability to translate complex business requirements into meaningful scenarios and solutions.

QUALIFICATIONS:

• BS/BA Degree or equivalent work experience.

• 5+ years prior experience working on new or enhancement related application projects

• 3+ years experience working as a Business Analyst

• Experience with Agile development (SCRUM methodology) required

• Understanding of Scaled Agile preferred

• SAFe Agilist or Product Owner/Product Manager Certification preferred

• Substantial experience with JIRA (managing stories, monitoring processes / reporting)

• Product and benefit expertise; preferably deep understanding of Cigna's products and benefits

• Understanding of Cigna’s systems and data repositories preferred

• Familiarity with programming languages.

• Ability to write business rules in a formal language.

• Excellent verbal and written communication skills, including listening, comprehension and application of concepts.

• Demonstrated attention to detail, ability to compile and analyze information, determine benefits, and provide resolutions or recommendations for process improvement.

• Strong, independent decision-making skills.

• Ability to work successfully as an individual and within a team.

• Organizational agility including the ability to foster and manage positive and influential working relationships in a matrix environment and at all levels of management.

• Demonstrated ability to develop and mentor peers and partners.

• Self-starter with strong work ethic and sense of urgency required, including successful experience in a fast-paced environment with multiple (competing) priorities.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 122,000 - 203,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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