Product Configuration Specialist

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Product Configuration Specialist-Remote US

Job Summary:

As a Product Configuration Specialist, you will be responsible for ensuring the accurate and efficient configuration of Allegion’s product. You will support business requirements coordination and maintenance of Experlogix product configuration process.  Your role will involve working closely with various teams, including sales, Order management, product management, engineering, and customer support and IT, to ensure that products are configured according to business specifications and requirements.

What You Will Do:

• Develop and maintain a comprehensive understanding of the Allegion’s product offerings and their configurations. Collaborate with cross-functional teams to gather information on product specifications, features, and options.

• Research, prepare, and configure product, pricing, and relational rules using Experlogix configuration software.

• Maintain the accuracy and alignment of product, pricing, and relational rules across Allegion’s suite of business solutions and systems.   

• Create and maintain accurate and up-to-date product configuration databases and documentation.

• Ensure that all product configurations adhere to quality standards and compliance regulations.

• Identify opportunities for streamlining and improving the product configuration process.

• Implement best practices and standardization methods to enhance efficiency and reduce errors.

• Conduct thorough reviews and validation of product configurations to ensure accuracy and alignment with customer expectations.

• Collaborate with quality control teams to address any issues that may arise. Perform quality assurance testing and proofing of Experlogix data in interacting applications.

• Provide support to the customer service and technical support teams by offering insights into product configurations, troubleshooting problems, and assisting with customer inquiries related to configuration options.

• Conduct training sessions and workshops for internal teams, ensuring they are well-versed in the product configuration process and capable of understanding customer requirements.

What You Need to Succeed:

• Bachelor's degree in engineering, Information technology (IT), or a related field is typically required. Prior experience in product configuration, product management, or a related role is advantageous.

• 5 years of working experience or experience in an IT or product configurations related role preferred.

• Strong technical background and understanding of the company's products and services are essential to effectively configure and customize offerings.

• Demonstrated technical experience with multiple complex systems, i.e., CRM, PLM, ERP

• Self-motivated with the ability to work independently on a virtual team.

• The role requires meticulous attention to detail to ensure accurate product configurations and avoid potential errors.

• Ability to analyze complex requirements and translate them into appropriate product configurations.

• Excellent communication and interpersonal skills to collaborate with different teams and effectively convey technical information.

• A proactive approach to problem-solving and the ability to handle unexpected challenges in the configuration process.

• Strong organizational skills to manage multiple product configurations and meet deadlines.

• Capable of working collaboratively in a cross-functional team environment.

Why Work for Us?  

Allegion is a Great Place to Grow your Career if:  

• You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. 

• You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us.  

• You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!   

What You’ll Get from Us:  

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”.  

• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period  

• Tuition Reimbursement   

• Unlimited PTO 

• Employee Discounts through Perks at Work  

• Community involvement and opportunities to give back so you can “serve others, not yourself” 

• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching  

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.  

• The expected Base Salary Range: $79,200-$106,900.  The actual compensation will be determined based on experience and other factors permitted by law. 

Apply Today! 

Join our team of experts today and help us make tomorrow’s world a safer place!  

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. 

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We Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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