Product Analyst

We Speak Safety and Efficiency:  

At Bestpass – Fleetworthy, our mission is to make our roads safer, and our fleet customers more efficient.  

In 2023, Bestpass and Fleetworthy combined because we believe fleet operators deserve a simpler way to keep the back office administrative aspects of the operation running, so they can focus on their core business. We provide unmatched visibility into their fleet operations, eliminating the burden of keeping assets, driver, fuel and toll data updated, compliant and optimized. We achieve this through our three-pillar approach of expertise, technology, and data.    

At Bestpass – Fleetworthy, you’re in the driver’s seat! 

Road Map:

You’ll be working with a high-performing team of product leaders, architects, UX designers, engineers and testers. You will be focused on designing, building and delivering high-value features extending the Bestpass and Fleetworthy platforms to serve commercial and consumer fleets with a range of services. We’re moving quickly, with empowered teams setting direction and solving problems through innovation, a modern tech stack, data analytics and deep industry knowledge.

The Product Analyst will be responsible for determining the business needs and requirements for new systems and system changes. In this highly visible role, you will provide reporting, analyze data, make sense of the results and be able to explain what it all means to key stakeholders - ranging from executive leadership to engineers, from marketers to product managers.

The successful candidate will be an expert with analyzing large data sets and have exemplary communication skills. The candidate will need to be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail.

What Your Ride Will Look Like:

• Metrics Analysis: Continuously analyze product and usage metrics along with interviews to identify opportunities for optimization
• Evaluate Company Products: Assess our existing products and compare them against industry trends. Identify areas for improvement and recommend enhancements.
• Product CX : Will own feedback analysis, usability testing assisting with feature prioritization and developing user personas.
• Market Research: Study market data to determine which new products to launch. Understand customer preferences and needs through interviews and surveys.
• Project Oversight: Oversee small to medium-scale projects related to product development.
• Cross-Functional Collaboration: Work closely with other departments (such as product management, engineering, and marketing) …