Product Analyst

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses. 

Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more. 

• Loans Funded: $22 billion in loans funded 
• Homes financed: 71,000+ projects funded for our customers across the country
• Geography: 31 states + D.C. where we lend to REIs so they can revitalize neighborhoods
• Employees: Over 400 employees with competitive benefits and perks

This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our colleagues to work from the location that works best for them. 

We are not approved to hire in the following regions: Alabama, Alaska, Arkansas, Connecticut, Delaware, Idaho, Indiana, Iowa, Louisiana, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, North Dakota, Oklahoma, South Dakota, Vermont, Wyoming.

Role

As a Product Analyst at Kiavi you will work with internal teams to define, execute and launch improvements to customer experience, implement changes to credit policy / pricing, manage production support & deliver small improvements to enhance customer experience. You will work with a small team of engineers & internal stakeholders to prioritize a backlog of internal & external problems, collaboratively defining solutions that are tech-debt neutral.

Responsibilities

• Participates in all stages of the product development cycle and XFN-projects
• Synthesize and prioritize user needs and own the narrative of what problem should be solved, for whom, how, and why it matters
• Write user stories and acceptance criteria, translating business & customers requirements to technical requirements and vice versa
• Work collaboratively with engineering, design, and other key stakeholders
• Organize and facilitate User Acceptance Testing with internal stakeholders
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