Procurement Operations Technician – US Remote - United States - Indiana - Remote

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description
 

Requirements/Skills/Qualifications:

• Bachelor’s Degree in finance, business, or a related field.

• Knowledgeable in all phases of the project management life cycle.

• Strong written and oral communication skills, with the ability to communicate complex findings to non-technical stakeholders

• Excellent presentation skills

• Excellent multitasking skills

• Ability to work under pressure with minimal supervision

• Strong problem-solving, critical thinking, and analytical skills

• Detail-oriented and highly organized

Responsibilities:

• Work interdepartmentally to complete project goal

• Prepare and deliver reports of findings to leadership

• Contribute to project planning and overall strategy

• Assist with configuration and customization of procure to pay, travel, and expense systems during implementations

• Analyze project data and produce insights to optimize performance

• Identify gaps in process and propose solutions to streamline procure to pay, travel, and expense systems

• Execute and document system testing activities

• Assist with report preparation and report building to ensure streamlined and accessible data for upper management and stakeholders

• Assist with service management execution

• Operational responsibilities regarding finance platforms, applications and software including but not limited to: stakeholder/end user interfacing, support case actioning and management, day to day administration, configuration updates, enhancements, and modifications as required

• Ad hoc data or analytical projects, as needed

Experience:

• Minimum of 2 years experience as a Concur expense administrator

• Technical and functional experience with one or more of the following systems highly desirable: ZIP, AppZen Expense Audit, AppZen AP+Inbox, Egencia, Concur Travel, NetSuite

• Proficient in Excel (Pivot Tables, IF functions, lookups, etc) – (Required)

Schedule:

• 8 hour shift

• Monday to Friday Preferably EST

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Compensation Range

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role.  Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s  discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.  The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.